Housing Case Manager
Company: Upward Bound House
Location: Los Angeles
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Salary: $23-$26 POSITION:
HOUSING CASE MANAGER REPORTS TO: PROGRAM MANAGER
CLASSIFICATION/FLSA: FULL-TIME/NON-EXEMPT Organizational Overview:
Upward Bound House (UBH) is dedicated to ending the cycle of
intergenerational family homelessness. We compassionately provide a
continuum of services ranging from crisis housing to permanent
housing and homelessness prevention. With over 30 years of
experience in family homelessness, UBH is a leading services
provider, contributing to and advocating for lasting solutions to
end family homelessness. Our diverse team is passionate about our
mission, UBH provides a fast-paced environment that values
empowerment, collaboration, diversity, relationships, efficiency
and communication. UBH provides a supportive, caring and
merit-based environment for team members and is vested in their
growth and development. We seek employees who are passionate about
serving and making a difference in the lives of others. Position
Summary The Housing Case Manager supports families experiencing
homelessness by assisting them to rapidly access permanent housing
and supportive services to achieve long-term housing stability. The
position provides case management services to address multiple
complex needs and reduce barriers, including referrals to community
resources and linkages to other supportive services such as child
care, employment services, health and wellness services, life
skills workshops, and aftercare services to support stability. This
position will work in our Interim Housing facility located in
Culver City. ESSENTIAL RESPONSIBILITIES: Complete intake and
assessment on all participants identified to determine most
appropriate level of housing Identify and assist participants in
securing housing, basic needs, medical and mental health services,
substance abuse treatment, and public benefits where eligible;
develop a Housing Stability or Individual Service Plan in
conjunction with the Provide strengths-based case management and
service coordination designed to assist participants in obtaining
and maintaining stable Meet with participants on a weekly basis
(more often when needed), to monitor progress and /or barriers
toward achieving their Housing Stability or Individual Service
Utilize evidence-based practices in service delivery such as
Trauma-Informed Care, Intensive Case Management, Motivational
Interviewing, Harm Reduction, and Housing First Provide crisis
intervention services as neede Maintain accurate and timely records
of activities, case management notes, and services provided to each
client using HMIS and any other applicable data management Develop
and maintain relationships with private, public, and nonprofit
landlords, including municipal housing departments, in order to
access housing Perform site visits of prospective units to ensure
they meet guidelines for habitability Ensure subsidized units are
within the Fair Market Rate (FMR) guidelines; negotiate rent when
Provide advocacy as needed to help address issues and barriers
between landlord and participant whenever Develop and maintain
relationships with participants, staff and local service Attend
staff and other community meetings as necessary; and serve as a
representative of UBH at community Prepare and present assigned
cases at weekly/monthly Participant Progress Review supervision
Provide regular, written reports to the Program Manager and
Management as Other duties as QUALIFICATIONS: Bachelors Degree,
from an accredited College or University in Human Services (e.g.,
psychology, social work, sociology or related field) required.
Minimum of two-years experience providing services to persons
experiencing homelessness, preferably families with minor Exhibit
high level of Demonstrated experience in working with people
experiencing behavioral health issues, such as mental health,
substance use, sex trafficking, or special Experience working with
a diverse population, with sensitivity to differences in culture,
religion, sexual orientation, race, age, and physical and mental
Understanding of best practice approaches including: Housing First,
Motivational Interviewing, Harm Reduction, and Trauma-Informed
Knowledge of community Strong written and verbal communication
Ability to maintain personal and professional boundaries Knowledge
of Trauma-Informed Care and Practices a Ability to work
collaboratively, but Highly motivated self- starter with the
ability to work in a high-pressure Creative problem-solving Ability
to respond responsibly in emergency and crisis Exceptional
organizational Bilingual (English/Spanish) Proficiency in MS Office
Suite (Word, Excel, PowerPoint, Outlook). Experience using a data
management system to record client information and MANDATORY
REQUIREMENTS: Employment Eligibility Reliable Valid California
Drivers License and proof of auto TB Test Clearance (upon hire).
COVID-19 Successful completion of background TO APPLY: To be
considered for a position, email resume to hr@upwardboundhouse.org
Please be sure to reference Job Title in the subject line of your
email. Due to the volume of resumes received, no calls or faxes
regarding submission will be returned. Your resume will only be
routed correctly and considered, if all the qualifications are
met.
Keywords: Upward Bound House, Santa Barbara , Housing Case Manager, Social Services , Los Angeles, California
