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Customer Service Representative

Company: Volt Workforce Solutions
Location: Santa Barbara
Posted on: January 16, 2023

Job Description:

Job: Customer Service Representative
Location: Santa Barbara
In this role, you will provide basic to more complex banking transactions. You must be willing and actively assists customers accurately and according to established policies and procedures, including cross-sell and referral of Bank products. Obtains assistance for complex, infrequently encountered transactions.

Job Description
Accept, verify, and process basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, payments, transfers, etc.
Process transactions submitted through other channels, including night-drop, bank-by-mail, ATM, etc.
Assist customers with check orders; balancing their accounts; safe deposit openings, closing, and transactional use.
Represent the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities.
Contribute to a cooperative and positive working atmosphere. Is flexible, responsive, and assists co-workers in the attainment of the Bank's objectives with a focus on the needs of the customer.
Provide administrative assistance to the office.
Perform other duties as assigned.

Skills and Qualifications
Minimum High School Degree
Basic knowledge of Bank's products.
Excellent ability to handle cash, including accurate counting. Ability to balance accounts, including accurate record-keeping.
Excellent attention to detail
Excellent interpersonal skills and customer service.
Ability to handle and defuse situations involving frustrated customers through problem resolution and determine resources to resolve issues/concerns.
Ability to work as a team member to ensure good coverage and customer service.
Customer Service, cash handling, retail and/or restaurant experience preferred but not required.

PayRate: $20
As a Volt employee, you can expect the highest level of support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees. Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!
Volt is an Equal Opportunity Employer.%1120860% %%customer%%

Keywords: Volt Workforce Solutions, Santa Barbara , Customer Service Representative, Sales , Santa Barbara, California

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