Manager - Sales
Company: Hotel Californian
Location: Goleta
Posted on: January 14, 2023
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Job Description:
Hotel Californian fosters a creative, entrepreneurial, and
energetic work environment. We value passionate people who love to
be challenged and desire the freedom to contribute to the overall
success of the hotel. We strive to create a workplace culture that
values family, work-life balance, and community. We help develop
our teams and provide support for them to grow their careers with
our organization. Our Talent is proud to work here.
Hotel Californian fosters a creative, entrepreneurial, and
energetic work environment. We value passionate people who love to
be challenged and desire the freedom to contribute to the overall
success of the hotel. We strive to create a work place culture that
values family, work-life balance, and community. We help develop
our teams and provide support for them to grow their careers with
our organization. Our Talent is proud to work here.
JOB SUMMARY:
The Sales Manager is responsible for actively selling and servicing
events to include corporate catering and various group segments, as
to be determined. Servicing of events includes menu planning,
agenda setting, and hotel event services. Responsibilities will
also include contract review and facilitating communication before,
during and post event with hotel Talent to ensure a high level of
service. The Sales Manager will oversee each event from the initial
inquiry through the post event phase of the program.
JOB RESPONSIBILITIES:
Handling the contracting and planning of event inquiries in
designated market segment(s).
Maximize revenue by selling all facets of the hotel including room
rental, food and beverage, guestroom revenue, and other revenue
generating opportunities.
Solicit new and existing accounts to meet and exceed individual
quarterly and yearly revenue goals through proactive sales efforts
via telephone, outside sales calls, site inspections and written
communication.
Negotiate effectively to achieve maximum revenue for hotel while
meeting and/or exceeding client's needs.
Detailing of meetings and events based on client specifications,
including space requirements, times, equipment, menus, d cor,
staffing, etc.
Communicate effectively with the operational departments to ensure
a seamless experience for the client.
Generate contracts, prepare the appropriate paperwork, including
banquet event orders (BEOs), coordinate with the appropriate areas
in the hotel, resolve any issues, complaints, and problems to
ensure a quality product delivery and customer satisfaction.
Execute and support the administrative aspects of booked business
(proposals, contracts, customer correspondence).
Communicate all relevant information to the Culinary, Banquets,
Guest Reception, AV, and other appropriate departments in a
detailed and timely manner.
Conduct site inspections to showcase hotel and close business.
Respond promptly to all sales inquiries within designated market
segment(s).
SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
High school education required, college degree preferred.
Ability to clearly and pleasantly communicate both verbally and in
writing in English with guests, management and co-workers, both in
person and by telephone
Ability to accurately and efficiently input information into
computer systems, with developed computer proficiencies.
Ability to work cohesively with co-workers both within and outside
of your department
Ability to think clearly, quickly and make concise decisions
Ability to work well under pressure, dealing with many guest
requests/questions within a short period of time
Strong organizational skills with the ability to prioritize and
multi-task in a fast-paced environment. Ability to prioritize and
organize workload to ensure deadlines are met.
Ability to handle stressful situations, while maintaining a calm
and welcoming demeanor.
Customer service oriented with a desire to create memorable guest
experiences.
Must be able to work a flexible schedule primarily daytime hours,
Monday-Friday, with the flexibility to work weekends if needed.
QUALIFICATIONS:
Ability to perform essential job duties with or without reasonable
accommodation and without posing a direct threat to the safety or
health of employee or others. To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed above are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Foley Entertainment Group, LLC. is an equal employment/affirmative
action employer. If you need accommodation for any part of the
employment process because of a disability, please send an e-mail
to ...@vegasgoldenknights.com to let us know the nature of your
request. This employer participates in E-Verify
EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities. The contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. Associated topics:
branch manager, management, manager, principal, regional sales
manager, sales executive, sales leader, sales management,
supervisor, team lead
Keywords: Hotel Californian, Santa Barbara , Manager - Sales, Sales , Goleta, California
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