OEM Sales Coordinator
Location: Santa Barbara
Posted on: September 19, 2022
The position is responsible for providing full administrative and
sales support to the Thorlabs OEM Team and external OEM customers.
To be successful in this role the OEM Sales Coordinator is highly
process oriented and able to quickly evaluate a variety of
situations to make decision that are best in line with providing
world class customer service. The Sales Coordinator plays a
critical role as part of a team selling structure working closely
with sales engineers, project engineers and project managers, as
well as internal business units, to represent the capabilities of
Thorlabs manufacturing while ensuring a low friction customer
experience. This position will be based out of the candidates home
office in the San Francisco Bay area, however the position will
report into Corporate Headquarters in Newton, NJ.
Essential Job Functions include the following, but are not limited
Customer Order entry and Processing for Thorlabs OEM customers
Works with internal teams to ensure customer order fulfillment is
on time and to the customer expectations
Mange key relationships with Thorlabs OEM customers to support
their sales and purchasing needs
Executing various administrative tasks related to supporting the
operations and sales department, including reports, customer
management using a variety of software tools including Microsoft
Dynamic ERP System, CRM, MS Office programs to include but not
limited to Excel, Word, and Power Point.
Serve as point of contact between Corporate Accounting and Sales
Maintain office files and databases
Minimum 2 years of experience in a similar and progressive position
preferred. Must have good understanding of Microsoft product suite
including Excel and Microsoft Outlook. Preference for ability to
use intermediate functions in Excel, including generating tables,
graphs and interacting with large data sets.
High School Diploma required, strong preference for Associates or
Specialized Knowledge and Skills:
Demonstrated experience in Microsoft Dynamics, CRM, Microsoft
Office (Excel, Word, Power Point) and communication tools
Ability to read and interpret documents such as procedures manuals,
routine reports and various correspondences. Preferred experience
working in a MRP System
Strong communication skills.
Demonstrated experience in a customer centric environment
Demonstrated ability to work in a team environment and comply with
high quality standards
Strong ability to shift from one task to another to address
changing production priorities
Thorlabs values its diverse environment and is proud to be an Equal
Employment Opportunity/Affirmative Action employer. All qualified
individuals will receive consideration for employment without
regard to race, color, religion, gender, gender identify or
expression, sexual orientation, national origin, genetics,
disability, age or veteran status. Job descriptions are not
intended as and do not create employment contracts. The
organization maintains its status as an at-will employer. Employees
can be terminated for any reason not prohibited by law.
Keywords: Thorlabs, Santa Barbara , OEM Sales Coordinator, Sales , Santa Barbara, California
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