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Customer Service Representative

Company: NetSource, Inc.
Location: Carpinteria
Posted on: May 3, 2021

Job Description:

Please note that this is a 1 year contract position. The client is looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based in the United States while working with an internal team spread across the globe. This is a complex job that requires excellent communication and organization skills. Your primary responsibility will be creating sales will be entering sales orders but you will be expected to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.Positive attitude to delight customers, above and beyond the call of dutyAble to clearly articulate messages to a variety of audiencesAble to establish and maintain strong relationshipsTime management in fast paced environmentOrganizational skills to maximize productivityAdapts to customer situation & different personalitiesWork is accurate and with eye for detailIs always seeking to improve the job and provides solution oriented feedbackDemonstrates business judgment by knowing when to work independently and when to collaborateAbility to solve complex issues that are in the best interest of the customer and the companyPositively manage stress that is typical in a customer service environmentProficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint (Access skills are a plus)Knowledge of SAP preferredMay require some higher education or specialized training/certification, or equivalent combination of education and experience.Requires complete understanding of general and technical aspects of job.Applicants must provide their phone number. Reference job number A778. - provided by Dice

Keywords: NetSource, Inc., Santa Barbara , Customer Service Representative, Sales , Carpinteria, California

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