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Customer Service Representative

Company: BBA Aviation
Location: Santa Barbara
Posted on: September 5, 2020

Job Description:

We Service Private Jets!Training Provided!Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations:* Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.* Arranging services including hotel, catering, and ground transportation.* Coordinating aircraft services, such as fuel and hangar storage.* Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.* Educating customers on available services, promotions and programs.* Processing customer invoices.* Answering customer questions and resolving issues as necessary.* We are looking for team members with a High School Diploma or General Education Degree (GED).* Excellent interpersonal, verbal, and written communication skills.* Proficient computer skills.* Must possess a valid state Driver's License.* Previous customer service experience preferred.* Previous FBO experience a plus.An Equal Opportunity Employer M/F/Disability/Vet

Keywords: BBA Aviation, Santa Barbara , Customer Service Representative, Sales , Santa Barbara, California

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