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Maintenance Technician I & II

Company: Santa Barbara Zoo
Location: Santa Barbara
Posted on: January 21, 2023

Job Description:

Do you take satisfaction in cleaning, and do you take pride in a clean and welcoming environment? Do you enjoy working outdoors, collaborating with colleagues, and interacting with guests?

Position Status: Full Time, Regular, Hourly, Non-Exempt


  • Maintenance Technician I - $18.00 per hour
  • Maintenance Technician II - up to $23.10 per hour, DOE

    *You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position*



    Under general direction of the Director and Assistant Director of Facilities & Horticulture, Maintenance Technician performs direct maintenance and light construction for zoo facilities, and ensures that the Zoo gardens and grounds meet the Zoo's presentation standards for cleanliness and maintenance.

    ESSENTIAL DUTIES include the following:

    General Maintenance:
    • Performs all maintenance and light construction tasks according to established practices, procedures, techniques, and standards in the safest manner, following established SOGS and protocols effectively, with minimal supervision.
    • Maintains the necessary records to track maintenance and construction projects, including time spent on job and record of materials used.
    • Notices areas of concern in facilities and brings them to the attention of management.
    • Provides light construction services including general labor, carpentry, mechanics, and flat work.
    • Communicates appropriately, clearly and fully with appropriate staff.
    • Prepares for the job with appropriate tools, equipment, and supplies.
    • Follows-up on all projects.
    • Repairs and paints benches, tables and guardrails, and assists in repair of roads, walkways, buildings, and mechanical equipment.
    • Cleans grounds, including pathways and parking lot.
    • Maintains tools and equipment
    • Exemplifies the highest ethical standards to ensure quality work.
    • Reacts in a timely manner to ensure guest, animal and staff safety in emergency situations.
    • Adheres to the Zoo's policies and procedures as outlined in the Employee Policy Manual.
    • Applies and Exemplifies "green" (sustainable) practices whenever possible.
    • Attends monthly all-employee meetings.
    • Other duties as required.

      • Cross-trains within department to learn additional skills.
      • Participates occasionally in cross-departmental project teams.

        Guest Relations:
        • Greets every guest with a smile.
        • Thanks guests for supporting/visiting the Zoo.
        • Ensures the Zoo's presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions.
        • Associates with guests to assist and share information.
        • Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures.
        • Maintains a clean neat appearance and adheres to the Zoo's uniform dress code.
        • Takes responsibility to stay informed about happenings at the Zoo, such as reading employee communications and attending meetings.
        • Reflects the qualities outlined in the Guest Relations Statement, the Employee Pledge and our Core Values.


          To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          Education and Experience:
          • High school diploma or GED.
          • Two years paid experience in a trade or general maintenance, or equivalent.
            License, Certification, or Preferred Qualifications:
            • Fork lift certification
            • Valid California driver's license with good driving record is desirable.
              Knowledge, Skills and Ability:
              • Basic understanding of carpentry, mechanics, vehicle and machinery maintenance, construction and repair.
              • Ability to follow oral and written direction.
              • Effective oral and written communication skills.
              • Ability to verbalize understanding of a problem or situation, and ask relevant questions for clarification.
              • Competent in the use of all common hand and power tools.
              • Ability to develop productive and friendly relationships at work.
              • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guests.
              • Ability to establish and maintain effective and cooperative working relationships with employees
              • Ability to perform all essential functions using safe work methods and habits, and following safety regulations
              • Ability to prioritize tasks and follow specified procedures.
              • Ability to work well with minimal supervision.
              • Experienced in operating a variety of equipment (blowers, mowers, small hand tools, etc...)

                Physical Demands & Work Environment:
                • Requires the ability to access all areas of the facility.
                • Ability to negotiate the zoo work environment including behind-the-scenes, lawns, gravel, and hilltop.
                • Must be able to participate in operational practices; including climb stairs, manipulate tools, and stand/walk for up long periods of time.
                • Must be physically able to operate a variety of machines and equipment including electric cart, forklift, and two-way radio.
                • Must be able to lift and/or move up to 50 pounds occasionally, and 10 or fewer pounds frequently.
                • Ability to exert a negligible amount of force frequently or constantly push, pull or otherwise move objects.
                • The ability to regularly stand, walk throughout the facility.
                • The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
                • The ability to bend, stretch, twist, squat, kneel or reach with your body, arms, and/or legs for long periods of time.
                • The ability to use fingers to handle and/or feel objects, tools or controls; and talk or hear.
                • The ability to quickly move the hand, hand together with arm, or two hands to grasp, manipulate, or assemble objects.
                • The ability to occasionally reach above the head and reach forward.
                • Exposure to chemical cleaning solutions and paint.
                • Involves working out-of-doors in all weather conditions.
                • Supportive and open employment culture.
                • Annual TB Test Clearance required.
                  Tools Used:
                  • Hand tools
                  • Basic power tools
                  • Table saw
                  • Electric cart
                  • Two-way radio
                  • Fork lift
                  • Front Loader
                  • Automobile
                  • Ladder
                  • Light machinery
                    You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position*--

                    This job description is representative of the expectations of the position described. Additional duties, reporting relationships, and/or position criteria may be assigned as deemed necessary by the Chief Executive Officer or authorized representative. No changes to this job description shall be made without written permission by the Chief Executive Officer or authorized representative.

                    The Zoo reserves the right to revise this job description at any time. The job description does not constitute a contract for employment, and does not guarantee employment for any specified period of time. The job description does not in any way alter the at-will employment relationship.

                    Compensation: $18.00 - $23.10 per hour

                    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

                    Do you love animals and working with people? Join the fun, caring, friendly, and energetic team at the Santa Barbara Zoo in our mission of preservation, conservation, and enhancement of the natural world and its living treasures through education, research, and recreation!

                    Once you apply, please make sure to check your spam folder if you do not see an email response from the Zoo.

                    The Santa Barbara Zoo is a private 501(c)(3) nonprofit corporation and is a fully accredited member of the Association of Zoos and Aquariums. It is known as one of the world's most beautiful zoos, and is located on 30 acres of lush botanic gardens overlooking the Pacific Ocean, Andree Clark Bird Refuge, and Santa Ynez Mountains. It is home to more than 146 animal species living in open, naturalistic habitats. Our wonderful collaborative team includes up to 220 employees and 50 volunteers.

Keywords: Santa Barbara Zoo, Santa Barbara , Maintenance Technician I & II, Professions , Santa Barbara, California

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