Estimator/ Customer Service

Company: Molly Maid of Santa Barbara/Ventura
Location: Santa Barbara
Posted on: January 11, 2022

Job Description:

As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for preparing estimates within the scope of work while growing new relationships and cultivating existing relationships. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:-Receive incoming calls in professional and courteous manner-Schedule estimates & cleans-Perform marketing functions to sell additional work and earn business-Return customer calls, respond to customer complaints, and resolve breakage issues-Perform administrative functions including data entry, payment processing, and supply inventory-Assist with personnel management, including hiring and recruiting functions-Perform other duties as needed which may include cross-training in related positions-Meet or exceed quarterly and annual goals-Meet with customers to estimate cost of jobs and services-Follow up with prospective customers by phone or email-Prepare accurate reports in regards to mileage, customer estimate sheets, and customer follow-up-Inventory and order estimating supplies-Seek to continuously develop as a sales professionalJob Requirements:-Minimum two years admin experience-Strong written and verbal communication skills -Detail-oriented with strong data entry skills-Positive Attitude-Team player who can work independently-Professional appearance and personality-Bilingual English and Spanish SkillsWe are actively interviewing for this position - Apply today and our hiring manager, Natalie Langlo, will follow up!Text or Call 805-684-7328Compensation: $16.00 - $18.00 per hour Molly Maid's Promise to YouThis is a family job like no other. By joining the team of an independently owned and operated Molly Maid - franchise, you'll be part of the Molly Maid family. And you'll be part of all the families whose houses you'll help hold together. Whose kids you'll see grow up. With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that'll love you back.Molly Maid JobsWe pride ourselves on making a difference in our customers' lives by providing high-quality home cleaning services from a name you can trust. We've been cleaning homes for over 30 years and know that our focus on great customer service and taking care of our employees will always be our priority.Our employee-focused culture is the heart of our organization and we love to recognize our independently owned and operated franchisees' employees for their hard work through the Excellence in Action Award and All Star Hall of Fame. Recognizing individual achievement is so important to our entire Molly Maid system. Learn more about the jobs for which our independently owned and operated franchisees are hiring.Ms. Molly FoundationCome join a brand who cares and gives back to our community. Molly Maid LLC and many of its franchisees support victims of domestic violence through the Ms. Molly Foundation, a 501c3 charitable organization founded in 1996. The Ms. Molly Foundation was formed by Molly Maid Founders David and Karen McKinnon because one in four women are victims of domestic violence in their lifetime. While millions of victims report this crime, there are many others who are just too afraid their situation is beyond anyone's help. The Ms. Molly Foundation empowers communities by raising awareness and financial support to help shelters and agencies stop the cycle of violence in the home and gives victims of domestic violence a second chance at happiness. Learn More about the Ms. Molly Foundation.NoticeMolly Maid LLC is the franchisor of the Molly Maid - franchised system. Each Molly Maid - franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Molly Maid LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Molly Maid LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.*AcknowledgementI acknowledge that each independent Molly Maid - franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Keywords: Molly Maid of Santa Barbara/Ventura, Santa Barbara , Estimator/ Customer Service, Professions , Santa Barbara, California