SantaBarbaraRecruiter Since 2001
the smart solution for Santa Barbara jobs

Integration Reliability Technician I

Company: Arthrex
Location: Santa Barbara
Posted on: August 27, 2020

Job Description:

Requisition ID 45604 Title Integration Reliability Technician I Division Arthrex, Inc. (US01) Location INC Santa Barbara CA (ACT) (US17) Arthrex is seeking a customer-orientedIntegration Reliability Technician Ito provide technical support for our video and integration systems in operating rooms worldwide. Qualified candidates have a minimum of 2years of experience working with complex networking and server administration in a remote troubleshooting environment. Must have a high school diploma or equivalent. Experience with hardware support highly preferred. This position is located in beautiful Santa Barbara, CA. Full-time remote work will be considered for strong candidates only. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better Main ObjectiveProvides technical support for Synergy Matrix and Synergy.Net product lines by remotely supporting pre-stage setup, testing, troubleshooting, and solving issues for Arthrex integration customers. Essential Duties and Responsibilities Deliver world class escalated phone support to Arthrex sales agency representatives and medical facility employees. Achieve established goals typical for contact center transactional work, including ticket SLAs, ticket and call quality. Provide occasional after-hours (on-call) support for critical technical issues. Serve as a technical subject matter expert on the operation, maintenance, management, and upgrade of hardwaresoftware. Provide advanced level Local Area Network (LAN), Virtual Local Area Network (VLAN) and networking support to customers, agency representatives and team members. Responsible for assisting with Domain Name System (DNS), subnets, Dynamic Host Configuration Protocol (DHCP), firewalls, switch configuration, and default gateways in development lab, hospital sites and remote access. Provides escalated assistance with hardware testing validation and troubleshooting. This includes routers, network switches, encoders, decoders, and PC s. Provides technical expertise for Windows server administration. Review network utilization statistics to verify that Arthrex solutions are properly utilized and support SLAs are met or exceeded. Act as a customer technical liaison to Arthrex s software development teams. Remotely support multiple software andor hardware installation locations worldwide Maintain accurate updated documentation while performing essential job duties. Demonstrate ability to clearly communicate with coworkers and customers (verbally and in writing). Domestic travel may be required up to 10 Incidental Duties The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience High school diploma or equivalent required. Bachelor s Degree preferred, preferably in Computer Science or related field. Certifications are preferred (examples CCNA, CCNP, JNCP, MCSE, RHCA) 2 years of experience in hardware support preferred. 2 years of experience in working in a remote troubleshooting environment required. 2 years of experience in working with complex networking and server administration preferred. Knowledge and Skill RequirementsSpecialized Courses andor Training Understanding of IT protocols and security. Skilled in working with different functions and effectively coordinates their activities to achieve desired results. Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. Hardware setup, testing, troubleshooting, and validation. Ability to quickly learn and master new software programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: Arthrex, Santa Barbara , Integration Reliability Technician I, Professions , Santa Barbara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Local CDL-A Yard Driver - Home Daily - Get Seated Fast!
Description: Lazer Spot is Hiring Immediately for CDL-A Drivers New Positions for Yard Shuttling and Spotting. No orientation
Company: LAZER SPOT, INC.
Location: Rosemead
Posted on: 09/26/2020

CDL-A Truck Drivers - Dedicated Account - Immediate Placement!
Description: Job Description: 10 10 Dedicated Truck Driver Jobs Hiring CDL-A Truck Drivers for our Dedicated Jobs Refrigerated Trucking is one of the safest bets in the trucking industry as
Company: C.R. England
Location: Rosemead
Posted on: 09/26/2020

HAZMAT Tanker CDL-A Driver - 1 yr Tanker EXP Req'd
Description: Heniff Transportation Systems is Seeking Class A Company Drivers for Local, Regional, and Dedicated PositionsCall 833 - or Pre-Qualify Online Now to Get Started Company Driver Benefits: ul (more...)
Company: Heniff Transportation Systems
Location: Paramount
Posted on: 09/26/2020


Class A Team Driver Jobs
Description: Job Description TRACY TEAMS OR SOLOS THAT WANT
Company: US Xpress
Location: San Luis Obispo
Posted on: 09/26/2020

CDL-A TEAM TRUCK DRIVERS
Description: US Xpress has a NEW Opening for Class A CDL Team Drivers. This is a unique, limited time opportunity for you and your teammate to earn 100,000 annually. Run a scheduled lane and get home weekly Don't (more...)
Company: US Xpress
Location: Paramount
Posted on: 09/26/2020

CDL-A Truck Drivers - Dedicated Account - Immediate Placement!
Description: Job Description: 10 10 Dedicated Truck Driver Jobs Hiring CDL-A Truck Drivers for our Dedicated Jobs Refrigerated Trucking is one of the safest bets in the trucking industry as
Company: C.R. England
Location: La Mirada
Posted on: 09/26/2020

HAZMAT Tanker CDL-A Driver - 1 yr Tanker EXP Req'd
Description: Heniff Transportation Systems is Seeking Class A Company Drivers for Local, Regional, and Dedicated PositionsCall 833 - or Pre-Qualify Online Now to Get Started Company Driver Benefits: ul (more...)
Company: Heniff Transportation Systems
Location: San Gabriel
Posted on: 09/26/2020

CDL-A Team Drivers - 3 mo EXP & Doubles Required
Description: DRIVE DEDICATED HOME WEEKLY: TEAMS OR SOLOS THAT WANT TO TEAM Teams for Immediate Seating or we will find you a Team Partner 30,000 SIGN ON BONUS/SPLIT 5,500 mile weekly average Average between (more...)
Company: US Xpress
Location: Rosemead
Posted on: 09/26/2020

CDL-A Team Truck Driver - Great Pay!
Description: Team miles and team freight Team success br br When you bring your CDL-A truck driver team to Freymiller, you'll join a carrier with 50 years of success, support and strength to help you grow (more...)
Company: Freymiller
Location: Paramount
Posted on: 09/26/2020

CDL-A TEAM TRUCK DRIVERS
Description: US Xpress has a NEW Opening for Class A CDL Team Drivers. This is a unique, limited time opportunity for you and your teammate to earn 100,000 annually. Run a scheduled lane and get home weekly Don't (more...)
Company: US Xpress
Location: Rosemead
Posted on: 09/26/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Barbara RSS job feeds