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Summer 2020 Intern - Product Returns (Santa Barbara)

Company: Sonos Inc
Location: Santa Barbara
Posted on: November 4, 2019

Job Description:

Department: Business Operations

Location: Santa Barbara

Req#: 5624 As an intern on the team you could expect to do any combination of the following:

* Identify, develop and implement a global program designed to improve in a key area of returns operations.

* Manage relationships internally and externally to deliver on program goals.

* Identify process improvements and KPIs to improve operations and measure program success.

* Collaborate with internal and external stakeholders to implement process and business systems improvements.

* Support in the creation of reports, dashboards and ad hoc analyses to support global product returns.

About You

More than a candidate that checks every box, we re looking for people who are excited to work, learn, and grow at Sonos no matter their background or how they identify. If that s you, we hope you ll apply for this role.

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You ll Do As an intern on the Sonos Global Product Returns team, you will gain exposure and help out on a variety of different things. Depending on your experience and interests, duties could include:

* Network optimization

* Forecasting, Planning & Analytics

* Process improvement

* Cost savings

* Sustainability

Skills You ll Need

Basic Qualifications:

* BS or MS/MBA degree either completed or in-progress in Supply Chain Management, Operations Management, Economics, Finance, Industrial Engineering, Statistics or a related area of study

* Proven experience with Excel/analytical skills

* Demonstrated ability to articulate business issues and present analyses/recommendations to stakeholders to gain buy-in

Preferred Qualifications:

* Experience in a global supply chain environment

* Experience in returns operations, refurbishment, warranty supply/demand planning

* Skills/experience as a program manager or knowledge of program management techniques

* Experience using Anaplan & SAP

* Previous internship or work experience

More About Sonos

Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.

Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.

Together we re working to positively impact the world and inspire everyone to listen better because listening brings people together, builds understanding, drives change, and makes us happier.

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Keywords: Sonos Inc, Santa Barbara , Summer 2020 Intern - Product Returns (Santa Barbara), Other , Santa Barbara, California

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