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IT Manager - Santa Barbara, CA

Company: FastSpring
Location: Santa Barbara
Posted on: September 9, 2019

Job Description:

The PositionThe IT manager's role is to ensure the streamlined operation of IT in alignment with the business objectives of the organization. The IT manager will plan, coordinate, direct and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT manager will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT manager will also define and implement IT policies, procedures, and best practices.ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lead the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.Oversee provision of end-user services, including help desk and technical support services.Work with stakeholders to define business and systems requirements for new technology implementations.Keep current with the latest technologies.Manage financial aspects of the IT department, including purchasing, budgeting and budget review.Negotiate and administer vendor, outsourcer and consultant contracts and service agreements.Develop business case justifications and cost/benefit analyses for IT spending and initiatives.Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision.Practice asset management for IT hardware, software and equipment.Establish and maintain regular written and in-person communications with the organization's executives, department heads and end users regarding pertinent IT activities.Identifies and procures the hardware and software needed to satisfy user requirements.Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.Loads appropriate software packages such as operating systems, networking components and office applications.Assists in the customization and adaptation of existing programs to meet users' requirements.Provides telephone, in-person and online support to end-users.Coordinates activities with network services and information systems groups.Administers e-mail and anti-virus systems.Performs other duties as assigned.Requirements5+ year's experienceDegree in Information Technology, Science or Computer Science, Management or equivalent work experienceExcellent knowledge of network hardware (routers, switches, hubs, wireless access points, etc.) and design of wired/wireless networks.Thorough understanding of MAC and PC hardware and peripherals; Ability to diagnose and fix a wide range of computer hardware and software problems.Strong problem-solving skillsDemonstrated experience with the functions listed aboveRemote and on-site technical support experience.Strong interpersonal skillsAbout The CompanyFastSpring is the trusted ecommerce partner for companies that sell software around the world. With FastSpring's full-service ecommerce solution, you can sell more, compete big, and stay lean. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Nebraska and Amsterdam. For more information, please visit https://www.fastspring.com.FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.sxqn90AxAA

Keywords: FastSpring, Santa Barbara , IT Manager - Santa Barbara, CA, Other , Santa Barbara, California

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