Employee Experience Specialist
Company: Sonos Inc
Location: Santa Barbara
Posted on: August 15, 2019
Department: Human Resources and Talent
Location: Santa Barbara, Seattle
Req#: 5399 Delivering an amazing experience to our customers begins
with our employees: the passionate people behind the Sonos brand.
On the People Team, our goal is to foster an environment in which
employees can do the most exciting, challenging, and rewarding work
of their lives. You will help us bring this culture to life by
focusing on and progressing every aspect of the employee
experience. Along with a global team of Employee Experience
Specialists, you will support HR operations and processes, ensure
smooth on-the-ground execution of People programs, and help scale
the efforts of the People Partner, Benefits, Compensation, and
Programs and Insights teams. As one of the first points of contact
for employee questions, you will serve as a trusted advisor,
educator, information-router, and listener from an employee s first
days at Sonos. You deliver the support and empathy that makes Sonos
more than just a place to work.
More than a candidate that checks every box, we re looking for
people who are excited to work, learn, and grow at Sonos no matter
their background or how they identify. If that s you, we hope you
ll apply for this role.
You want to be part of a team.
You come with new ideas and a unique point of view. You look
forward to collaborating with a diverse team of individuals. You
assume everyone s best intentions, welcome a healthy debate, and
embrace differing opinions. You eagerly seek and give help.
Transparency tops your list of values, and you proactively
contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity.
You re ambitious and comfortable making mistakes because you learn
from them and bounce back quickly. You would rather create the
future than wait for it. You prioritize long-term value over
You love to listen.
You approach every interaction with curiosity and a desire to
understand. You want to make a positive impact in the world. You re
passionate about culture and know the power that music, film,
podcasts, games, and stories have to bring people together.
What You ll Do
Serve as a consistent point of contact for employee questions and
Own and improve HR processes & operations from onboarding to job
and manager changes to offboarding
Advance and scale People team programs and insights through
reliable documentation, auditing processes, and proactive employee
Support the smooth delivery of recurring People Programs and
one-off employee issues
Partner with other employee-facing teams (e.g., Systems, IT,
Facilities) to ensure a consistent employee experience across the
various aspects of life at Sonos
Support and facilitate Quickstart, our new hire orientation, where
you ll establish yourself as a trusted face from day one
Skills You ll Need
Bachelor s degree and/or 1-3 years in customer service, operations,
compensation, benefits, or an HR generalist role
Insatiable appetite to learn and contribute
Attention to detail and strong written and in-person communication
Comfort with data comprehension and storytelling
Familiarity with basic project management
More About Sonos
Sonos is a sound experience company. We pioneered multiroom
wireless audio, made it sound amazing, and changed the way people
listen, making it effortless for them to enjoy what they want,
where they want, how they want.
Today we continue empowering listeners by developing new
technologies, thoughtfully designing products, expanding our
software platform, and crafting brilliant sound experiences while
participating in a culture that values respect, transparency,
collaboration, and ownership.
Together we re working to positively impact the world and inspire
everyone to listen better because listening brings people together,
builds understanding, drives change, and makes us happier.
Notice to European Job Applicants: Information you submit as a part
of your job application will be used in accordance with Sonos EU
Job Applicant Privacy Notice.
Notice to U.S. Job Applicants: Sonos is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other legally protected
Follow the links to review the EEO is the Law poster and its
supplement. The pay transparency policy is available here. Sonos is
committed to working with and providing reasonable accommodations
to individuals with disabilities. If you need a reasonable
accommodation because of a disability for any part of the
employment process, please send an e-mail to
firstname.lastname@example.org and let us know the nature of your request
and your contact information.
Keywords: Sonos Inc, Santa Barbara , Employee Experience Specialist, Other , Santa Barbara, California
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