SantaBarbaraRecruiter Since 2001
the smart solution for Santa Barbara jobs


Company: AutoCamp
Location: Santa Barbara
Posted on: June 14, 2019

Job Description:

Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

AutoCamp is seeking a full-time Reservationist who will report directly to the Director of Revenue and Sales. This person will be responsible for selling hotel accommodations and services. The incumbent will also provide general information on the hotel and surrounding areas to prospective guests, and focus on converting inquiries to bookings while coordinating details of each reservation to ensure the guests satisfaction.

AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the worlds top outdoor destinations we call it Outdoor Hospitality.

Sound good? Wed love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience. Resumes without a cover letter will be crumpled up and used as campfire kindling. ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Capture sales from incoming reservations calls and coordinate details of each reservation focused on converting inquiries into bookings.
  • Processing online reservations and responding to guest email inquiries and comments.
  • Monitoring and adjusting room rates based on demand, availability, and budget goals as recommended by management.
  • Using hotel management software to send pre-arrival emails, assign rooms, process credit card transactions, and check guests in each day.
  • Complete internal reservation forms (electronic and paper).
  • Run daily reports for reservations, revenue management and operational departments
  • Answer General Reservations e-mails and forward any inquiries group sales.
  • Handle guest complaints where applicable.
  • Process Transient, Group and FIT reservations.
  • Call to confirm and/or guarantee non-guaranteed reservations, as well as clear wait-listed reservations.
  • Prepare daily, weekly, monthly call volume reports.
  • Attend weekly revenue or operations calls as needed.
  • Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guest arrival.
  • Process Employee Comp requests, handle Friends & Family requests with guidance from management.
  • Interacting professionally with guests in both email and face to face interactions.
  • Comply with Autocamp standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee


    • Minimum of one-year experience in hotel reservations/front desk operations is Candidates with prior reservations call center experience will be given priority consideration.
    • Knowledge of property management systems StayNTouch, iHotelier knowledge preferred.
    • Experience in a high-volume call center highly desired.
    • Must exhibit excellent telephone skills and demeanor.
    • Must possess basic sales skills.
    • Ability to quickly and positively establish rapport is required.
    • Above average communication skills - both written and oral - are required.
    • Current AutoCamp employees with prior experience in a luxury hotel/environment will receive priority consideration.


    • Candidates with a degree in hospitality, or similar, are preferred.


      • Have a passion for hospitality and the great outdoors
      • Be a MacGyver, able to find solutions when issues arise
      • Strong verbal and written communication skills
      • Proficiency in Microsoft Suite applications, particularly Microsoft Excel and Word and Google Suite including Doc, Sheets, Slides, and Dropbox.
      • Strong math and quantitative reasoning skills


Keywords: AutoCamp, Santa Barbara , Reservationist, Other , Santa Barbara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Hair Stylist - The Crossroads
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips
Location: Santa Maria
Posted on: 06/27/2019

Team Member
Description: Team Members are jacks-of-all-trades. You can gain experience in helping customers with their orders, running food preparation, and
Company: Pizza Hut
Location: Santa Maria
Posted on: 06/27/2019

Santa Barbara Trigonometry Tutor Jobs
Description: Santa Barbara Trigonometry Tutor Jobs Varsity Tutors is always looking for bright individuals in Santa Barbara who are
Company: Varsity Tutors
Location: Santa Barbara
Posted on: 06/27/2019

SLP - SNF - Delano, CA
Description: We need a SLP traveler for a skilled nursing facility, must have 1 year of SNF, and geriatric experience. Hours are M-F with a guarantee of 40 hours. This position
Company: Prime HealthCare Staffing
Location: Delano
Posted on: 06/27/2019

Field Investigator
Description: JOB SUMMARY br br The Field Investigator FI directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. (more...)
Company: Securitas Critical Infrastructure Services, Inc.
Location: Santa Barbara
Posted on: 06/27/2019

Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Santa Maria
Posted on: 06/27/2019

Description: Description: Looking for a well rounded Medical Billing Specialist. Ideal candidate has minimum 2 years strong hands on application of ICD-10, CPT, and HCPCS coding systems and E M Auditing and ChartAuditing, (more...)
Company: Lags Spine and Sportcare Medical Centers Inc
Location: Lompoc
Posted on: 06/27/2019

Certified Nursing Assistant (CNA) - Altadena
Description: We are seeking a reliable Certified Nursing Assistant CNA to join our growing team and conduct Resident Care Specialist duties. We are exceptionally team-oriented and truly believe our wonderful employees (more...)
Company: Nursevana
Location: Altadena
Posted on: 06/27/2019

Commercial Loan Officer
Description: This position develops and manages complex commercial loan accounts that meet established lending requirements and provides maximum profitability to the bank at minimum risk. Candidate must perform detailed (more...)
Company: Community Bank of Santa Maria
Location: Santa Maria
Posted on: 06/27/2019

Santa Barbara College Chemistry Tutor Jobs - Santa Barbara
Description: Santa Barbara College Chemistry Tutor Jobs Varsity Tutors has students in Santa Barbara looking for College Chemistry tutoring. Varsity Tutors is a live learning platform that connects
Company: Varsity Tutors
Location: Santa Barbara
Posted on: 06/27/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Barbara RSS job feeds