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User Experience Design Lead

Company: AppFolio
Location: Santa Barbara
Posted on: June 14, 2019

Job Description:

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries. At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?


  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company
  • Make an impact: your work plays a key role in transforming our customers' businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

    AppFolio is looking for a User Experience Design Lead to join our our fast paced, hungry team working to bring the power of well-designed SaaS products to a multitude of vertical industries.

    The UX Design Lead manages and mentors a small team of designers and is primarily responsible for leading the direction of a holistic product experience across several small, cross functional teams. An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.

    The ideal candidate will thrive in a highly collaborative environment, eager to apply Agile and Lean UX techniques while working alongside Software Engineers, QA Engineers, and Product Managers to build revolutionary software solutions.

    Responsibilities:

    • Manage and mentor a team of 2-3 UX designers
    • Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams
    • Participate in executing on a comprehensive Design Strategy, and work towards meeting usability benchmarks and KPIs
    • Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
    • Meet complex design challenges by participating alongside engineering, QA and product in LeanUX-inspired activities such as design studios, provisional personas and storymapping
    • Ongoing, close collaboration with team members during the sprint including impromptu discussions and brainstorming actives as well as pairing with engineers on design
    • Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas
    • Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software
    • Evangelize a cohesive user experience via the consistent use of UI patterns
    • Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design

      Knowledge and Skills:

      • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
      • A cutting edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices as well as a thorough understanding of graphic design, page layout and typography.
      • Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design.
      • Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
      • Advanced proficiency with design and prototyping tools such as Adobe Creative Suite, OmniGraffle, Axure, etc
      • Intermediate to advanced understanding of HTML/CSS, with direct experience optimizing design concepts around these technologies
      • Minimum of 5 years of experience in user experience focused role with demonstrated experience in a manager or mentorship role
      • Knowledge and experience with accounting software a plus

Keywords: AppFolio, Santa Barbara , User Experience Design Lead, Other , Santa Barbara, California

Click here to apply!

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