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Associate Systems Integration Engineer

Company: LogicMonitor
Location: Santa Barbara
Posted on: June 12, 2019

Job Description:

About Us:
LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.--

We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear - we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.

You'll be working in the heart of downtown Santa Barbara, enjoying panoramic city and ocean views and an open floor plan with breakout rooms that encourage collaboration and innovation. When you join LogicMonitor, you'll be working alongside some of the brightest minds in one of the fastest growing global software firms. We are looking for you to bring your expertise, drive, and passion. This is your chance to join us on our journey as we expand our global presence and achieve record-breaking success.
What You'll Do:

The Associate Systems Integration Engineer is responsible for the development and ongoing improvement of core LogicMonitor monitoring modules, (DataSources, EventSources, ConfigSources, PropertySources, SysOID Maps, AppliesTo Functions), and all future monitoring modules within the product. A successful Systems Integration Engineer will--- in coordination with the Manager of the team, Product, Support, Professional Services, and our customers - create and refine monitoring that gathers actionable metrics, present these metrics in logical and consistent way, and alert according to best-practices.--


Here's a closer look at this key--role:


  • Create new LogicModules based on company strategic priorities and customer needs
  • Maintain existing LogicModules based on strategic priorities and customer feedback
  • Continually develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
  • Research technologies and provide statement-of-work guidance & SKU quoting for custom and/or expedited monitoring requests
  • Work cooperatively with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
  • Provide exceptional service to customers during the course of development (timely emails and calls to clients, professional/courteous services, etc.).
  • End-to-end management of the LogicModule request process, using our ticketing system to follow development through to completion
  • Make improvements to our lab infrastructure as needed to assist in the development and simulation process
  • Educate colleagues and customers by creating both internal and customer-facing documentation
  • Conduct security review on LogicModules submitted to the Exchange by the community--

    What You'll Need:


    • Bachelor's degree in Computer Science or related field preferred
    • Comfortable scripting in any modern high-level language
    • Understanding of IT operations infrastructure
    • Ability to do independent research on unfamiliar technologies
    • Ability to effectively communicate and interact as a team member with all levels of team and customers
    • Able to juggle priorities and work under pressure to deliver against deadlines

Keywords: LogicMonitor, Santa Barbara , Associate Systems Integration Engineer, Other , Santa Barbara, California

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