Mac Support
Company: Applab Systems Inc
Location: Carpinteria
Posted on: March 20, 2023
|
|
Job Description:
Hi,
Hope you are doing good---!!
I am Ram represented to Applab Systems and I have an excellent job
opportunity for you. Please find the below job description and if
you are comfortable, please reply or contact me for further
discussion.
Job Title: MAC Support
Location: Carpinteria, CA (Onsite)
Job Type: 6-12+ Months
Job Description:
--- Maintain post-production endpoints (Macs and PCs), both remote
and on-location.
--- Act as front-line contact for troubleshooting and technical
diagnosis.
--- Address incoming customer incidents and requests in ServiceNow
and Jira.
--- Provide assistance to editors, engineers and content producers
in person and remote.
--- Maintain close relationships with the content, production, and
live action teams to
provide white-glove treatment.
--- Collaborate with the main Helpdesk to hand-off basic compute
support requests.
--- Proactively report trends and incidents affecting multiple
users.
--- Assist with new endpoint configuration and deployment.
--- Enforce and vet post-production software standards.
--- Manage software licenses and ensure compliance.
--- Work closely with Production Engineers and other teams on the
design and testing of future edit station build-outs and studio set
ups.
Key Qualifications
--- BA/BS degree in related technical discipline or equivalent
technical experience
--- 5+ years' experience, preferably in a content production
environment
--- Strong MAC experience
--- Strong hardware / software troubleshooting skills
--- Customer service focus
--- Ability to work autonomously and flex with competing
priorities.
--- Experience in a mixed Mac/Windows environment
---
Ram Kumar
Applab Systems Inc.
Email -
Phone:732-847-2075 Ext. 590
4365 Route 1 South, Suite 105, Princeton, NJ-08540
Keywords: Applab Systems Inc, Santa Barbara , Mac Support, Other , Carpinteria, California
Click
here to apply!
|