IT Administrator
Company: PayJunction
Location: Santa Barbara
Posted on: March 18, 2023
Job Description:
-As an IT Administrator at PayJunction, you must be within the
Santa Barbara, CA area, to work with a team of IT Admins providing
level 2 & 3 IT support as well as AV support for the PayJunction
organization. You'll work with the rest of the IT team to resolve
trouble tickets efficiently and keep the queue triaged. This will
include maintenance of PayJunction's general office infrastructure
including video conferencing systems, network equipment, computers,
printers and phone systems. You will need strong attention to
detail in tackling technical challenges as the company continues to
grow our capabilities and customer offerings. Our ideal candidate
knows what works and what doesn't, and is ready to pivot when
needed. -This position is required to work in-office in Santa
Barbara, CA on an as-needed basis. Candidates must live within a
60-mile radius of Santa Barbara. No relocation available for this
position. On days that in office is not required the employee can
choose to work from the PayJunction office or remotely from home.
The working hours for this role are 8am-5pm Pacific Time,
Monday-Friday. -Our StackWe operate in a Linux and Mac environment
(Managed by JAMF) . Learn more about our stack and engineering
process read here:Responsibilities:Execution & Growth
Own design, planning, execution and
testing for projects.Deliver well functioning solutions with
automated testing to prevent future regressions.Deliver work that
delights customers.Estimate projects and deliver on those
estimations.Identifies problems and risks in one's own and others'
work.Identify technical debt before it grows into debt that
requires significant up-front work to resolveBe proactive in
identifying and fixing issues.Create model documentation extended
by others.Troubleshoot hardware and software related issues for
PayJunction staff -Setup and deploy desktop equipment (laptops,
monitors, phones etc..) for new & existing employees.Install
software, patches, updates on desktops, laptops & peripheral
equipment.Complexity
Understand and make well-reasoned
decisions in their team's area; able to work in other areas with
guidance.Work with cross team stakeholders to define
requirements.Seek empirical evidence through proof of concepts,
tests and external research.Resolve a wide range of issues in
creative ways.Scope and stages work into well-defined milestones to
avoid a non-flexible deliverable and downtime when possible.Select
methods and techniques that result in low-defect, high-performant
and that are easy for the team to maintain and extend.Go-to expert
for Apple hardware and associated security.Demonstrate knowledge of
industry trends, our infrastructure and tools.Approach all
engineering work with a security, reliability, privacy, and
compliance lens. Identifies issues throughout the software
engineering process beginning in the design phase. -Able to
complete engineering projects with minimal
vulnerabilities.Leadership
Be an effective cross-functional
communicator, and work well with adjacent teams.Identify and
communicate requirements problems early.Receive little instruction
on day-to-day work, general instructions on new assignments.Require
minimal direction/oversight. -Qualifications:.
You have 5+ years of experience in IT
support or similar.Professional experience (min. 5 years) in
administration of - Apple Mac computers -You're passionate about
customer support and guiding users through various problems &
platforms.You have in-depth experience with supporting video
conferencing systems ( Zoom preferred).Experience with Google
Workspace Admin SuiteExperience in the software products Microsoft
Office products (MacOS)Experience with Identity Providers (Okta,
SAML, SCIM, MFA)Experience with Firewalls, switches, etcProfound
knowledge in Apple / JAMF (certificates are an plus, not a
must)Professional experience (min. 5 years) in creating automation
scripts with Bash/ZSHIntermediate knowledge of the following are a
plus
AnsiblePuppetOsquerySantaAutopkg
-About PayJunctionFounded in 2000 by three UCSB graduates,
PayJunction has grown from a bootstrapped startup to a recognized
and respected leader in the payments industry. PayJunction
processes more than $8 billion dollars annually for tens of
thousands of small and medium businesses with solutions that make
it easy to accept credit and debit card payments in-store, online
and on-the-go.Our focus on computer science as an art-combined with
our ethical, customer-centric attitude-drives us to develop
disruptive technology that lowers costs, simplifies accounting and
boosts productivity for small and medium sized businesses. Our
cloud-powered payment solution easily and securely integrates with
industry-leading business software and management platforms. We
take pride in delivering innovative features such as eco-friendly
digital signatures and receipts that eliminate the hassles and
costs of paper by storing all transactions in the cloud.Our
people-first culture values long-term relationships over short-term
profits. Honesty and integrity are part of every interaction with
partners, customers and employees. We foster a collaborative work
environment, where creative ideas are welcomed, teams are inspired,
and success is celebrated. PayJunction is a place where you can
find experienced mentors and supportive friends who are committed
to your growth.Benefits
Health, dental and vision paid 100%
by company401k with 6% matchFSA and Dependent Care FSALong-term &
short-term disability coverage paid 100% by company8 paid company
holidays per year2 paid floating holidays per year1 paid volunteer
day per yearPaid Time OffQuarterly "fun budgets" for team bonding
eventsOpportunity to be part of a company that is changing a whole
industryOpportunity for growth within the companyOpportunity for
remote, in-office, or hybrid work -Office Environment
The opportunity to choose the work
environment that best suits you - remote, in-office, or hybrid.All
remote & hybrid employees can enjoy:
Company-provided equipment for your
home officeAn equipment allowance for home office essentialsFree
instructor-led yoga classes via ZoomThe opportunity to work at one,
2020!Those who choose to come into the office can look forward to:
Bright and open offices in downtown
Santa BarbaraStocked snack kitchens -Collaborative work spaces with
Herman Miller chair, height-adjustable desk and a large 32-inch
monitorDog-friendly officeCompany Values
Value Long-Term Relationships Over
Short-Term Profit.Build the Dream.Put People FirstMake it SimpleBe
Data DrivenOwn It. -Salary Range Transparency - The base salary
range for this role is $80-$95k/year plus benefits. - Actual base
salary offered will vary depending on factors including but not
limited to: location, education, experience, skills and
qualifications.PayJunction is an equal opportunity employer. We
strive to create a work environment where people from all
backgrounds and identities thrive. We firmly believe that more
diversity and inclusion in our workforce creates a stronger team,
product and culture.In compliance with federal law, all persons
hired will be required to verify identity and eligibility to work
in the United States and to complete the required employment
eligibility verification document form upon hire. PayJunction
reserves the right to conduct background and/or credit checks on
all of its potential employees.Powered by JazzHR
Keywords: PayJunction, Santa Barbara , IT Administrator, Other , Santa Barbara, California
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