Patient Navigator Specialist
Company: Cottage Health System
Location: Goleta
Posted on: March 16, 2023
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Job Description:
The Patient Navigator Specialist connects the Cottage Health
community with efficient access to care. The position is
responsible for scheduling appointments, verifying insurance,
reviewing/editing/obtaining pre-authorizations, and communicating
directly with clinical staff/offices on pertinent patient
information. Staff are adept at resolving any general inquiries
posed by patients and callers. Provides exceptional customer
service and demonstrates dedication to the organization's mission,
vision and values. QUALIFICATIONS: Level of Education: * Minimum:
None * Preferred: Associate's degree Certifications, Licenses,
Registrations: * Minimum: None * Preferred: Certified Revenue Cycle
Representative or Certified Patient Access Specialist (HBI)
Technical Requirements: * Minimum: Basic MS Word, Outlook and Excel
skills; 35 wpm keyboard/typing speed * Preferred: MS Office Suite.
Experience working with Epic. Knowledge of medical terminology.
Years of Related Work Experience: * Minimum: Two (2) years of
experience in an office, hospitality, or customer service
environment . * Preferred: Two (2) years of Patient Access or
healthcare scheduling experience
Keywords: Cottage Health System, Santa Barbara , Patient Navigator Specialist, Other , Goleta, California
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