Patient Navigator Specialist

Company: Cottage Health System
Location: Goleta
Posted on: March 16, 2023

Job Description:

The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values. QUALIFICATIONS: Level of Education: * Minimum: None * Preferred: Associate's degree Certifications, Licenses, Registrations: * Minimum: None * Preferred: Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI) Technical Requirements: * Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed * Preferred: MS Office Suite. Experience working with Epic. Knowledge of medical terminology. Years of Related Work Experience: * Minimum: Two (2) years of experience in an office, hospitality, or customer service environment . * Preferred: Two (2) years of Patient Access or healthcare scheduling experience

Keywords: Cottage Health System, Santa Barbara , Patient Navigator Specialist, Other , Goleta, California