Front Desk Supervisor - Quality Inn Santa Barbara
Company: Quality Inn Santa Barbara
Location: Santa Barbara
Posted on: March 16, 2023
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Job Description:
DescriptionFRONT DESK SUPERVISOR - QUALITY INN SANTA
BARBARAPalisociety is currently seeking a personable, motivated and
experienced individual to join our team as the Front Desk
Supervisor at Quality Inn Santa BarbaraWE OFFER:401(k) retirement
planMedical, dental, vision and life insuranceEmployee discounts at
our Hotels and Restaurants nationwidePaid Time Off and Sick
PayHoliday payProfessional development and career advancement
opportunitiesPOSITION PROFILE:Assist the Hotel Manager in
overseeing Front Desk, Housekeeping, Property Maintenance Teams,
Valet standards and Hotel Overnight Agents. Operate the hotel at a
level that meets and exceeds the standards of our Guests. Develop,
engage, encourage, and motivate staff at all times. Maintain
physical attributes and cleanliness of the property.ESSENTIAL
FUNCTIONS:Assist with managing all operational functions of the
hotel.Hold regularly scheduled meetings with staff.Ensure full
compliance of Hotel operating controls, SOP's, policies, procedures
and service standards.Assist with all key property issues including
capital projects, customer service and refurbishment.Handle
complaints and oversee service recovery procedures.Ensure all
decisions are made in the best interest of the hotels and
management.Develop improvement actions and carry out cost
savings.Assist in the procurement of operating supplies and
equipment.Assist with managing third-party vendor relationships for
essential equipment and services.Assist with hiring key staff
membersCoordinating with staff for all activities and
functions.Arranging the weekly staff schedule.Assist with
supervising all on-property staff while on shiftBe accountable for
responsibilities of staff and take ownership of guest
complaints.Provide effective leadership to team members.Respond to
audits to ensure continual improvement is achieved.Other duties as
assigned.BASIC REQUIREMENTS Must have good verbal and written
communication skills.Must be able to speak and communicate clearly
and concisely.Must use good judgment.Must work as a team to drive
results.Must be an organized individual and prioritize well.Must be
able to handle stressful situations, work in a fast-paced
environment and prioritize well.Must have a good work ethic.Must
display a positive attitude.Palisociety is an Equal Opportunity
Employer committed to hiring a diverse workforce and sustaining an
inclusive culture. Palisociety does not discriminate on the basis
of disability, veteran status or any other basis protected under
federal, state, or local laws.Privacy Notice:For information on the
California Consumer Privacy Act of 2018 ("CCPA"), California
Privacy Rights Act of 2020 ("CPRA"), and other California privacy
laws, please go to the Palisociety Careers page at
www.palisociety.com and www.arrivehotels.comto view the
notice.RequirementsMust be able to work a flexible schedule and
shifts - weekends & holidays as neededMinimum one year supervisory
experience within a luxury hotel setting.Requires mobility and
prolonged standing, walking, bending and lifting up to 30
lbsCompany InformationAbout Quality Inn By Choice Hotel Brand
HotelsQuality Inn is a brand under the Choice Hotel groups that
caters accommodation and lodging services for the midscale segment
of the hotel industry. Considered as one of the leaders in this
niche, the brand started in 1939, an informal group of seven hotels
that aimed to provide quality standards and operating practices for
the hotel industry market.As the group grew and innovated the hotel
industry, Quality Inn was introduced in 1981 together with three
other distinctive brands under the Choice Hotel group. Quality
Royale, the group's luxury brand, Quality inn, as the
moderately-priced under the 3-star market and Comfort Inn for
budget conscious guests. In 2017, Quality Inn celebrated its
1,500th hotel opening in Williston, North Dakota and for being the
world's largest midscale hotel brand in the industry. In 2018,
Quality Inn added more hotels under its brand name in the 3-star
category, more than any other hotel brands ever did in the
globe.
Keywords: Quality Inn Santa Barbara, Santa Barbara , Front Desk Supervisor - Quality Inn Santa Barbara, Other , Santa Barbara, California
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