Intake Supervisor

Company: CALM
Location: Santa Barbara
Posted on: January 21, 2023

Job Description:

Description:
Licensed clinicians are eligible for up to $50,000 in student loan forgiveness because CALM is an NHSC approved site.
This is an in-person position. The Intake Supervisor is responsible for overseeing the Intake process, ensuring flow of admissions to CALM clinical programs for the region and supervising intake coordinators. The Intake Supervisor is responsible for supporting the client and assessing client needs for services. The position continually monitors the Intake process and makes changes to Intake protocols as needed.

Requirements:
Essential Duties and Responsibilities: - Oversee all aspects of the Intake process ensuring high quality, efficient and effective service delivery. - Review the intake process and protocols to ensure continuous quality improvement. - Recruit, hire, onboard and train staff. - Provide Intake training to existing and new Intake Coordinators. - Provide administrative and clinical supervision to intake coordinators. - Maintain active clinical license/registration with California licensing board (BBS or BOP). - Evaluate staff performance and provide feedback. - Conduct weekly meetings with Program Managers and Intake team to facilitate case assignments. - Assist with client walk-ins or crisis calls as needed. - Provide limited direct clinical service as needed. - Enforce high ethical and legal standards for all clinical practices. - Ensure compliance with all CALM policies and procedures. - Collaborate with community partners and agencies to discuss CALM services and referrals. - Serve on CALM's Leadership Team and attend monthly meetings.
Education and/or Experience: - Minimum of two years' experience as a licensed Marriage and Family Therapist (LMFT) or licensed Clinical Social Worker (LCSW) or licensed Professional Clinical Counselor (LPCC) from the California Bard of Behavioral Sciences or Licensed Psychologist from the California Board of Psychology
Qualifications: - Strong commitment to CALM's mission, vision, and strategic plan - Strong commitment to diversity, equity, and inclusion - Must have respect for confidentiality; ability to work with discretion and integrity - Strong computer skills, including Microsoft office and web-based systems. Proficient in use of Zoom. Able to adapt to using various types of software - Exemplary standards of integrity and leadership qualities - Proven skills in problem-solving and decision-making with good judgment - Detail-oriented with strong organizational abilities. Able to prioritize competing responsibilities with effective time management skills - Strong interpersonal skills and ability to effectively collaborate in a positive manner - Excellent verbal and written communication skills - Able to provide feedback to staff in a constructive manner - Able to work independently and as a team member - Bilingual in English and Spanish preferred - Must have a valid California driver's license, clean DMV record and criminal record clearance from the DOJ CALM Compensation and Benefits:Our benefits package includes a competitive salary with hourly compensation ranging from $32 to $37 dependent on experience and education. Bilingual staff receive an additional $2 per hour. Benefits include 100% Employer paid medical, dental, vision, life insurance for employees plus partial benefits for dependent family members, 12 paid holidays, generous vacation time and sick days and a 403(b) 3% matching program.
To Apply:Qualified, interested candidates are asked to submit a resume and cover letter.



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Keywords: CALM, Santa Barbara , Intake Supervisor, Other , Santa Barbara, California