Receptionist - Spa
Company: Hotel Californian
Location: Santa Barbara
Posted on: November 25, 2022
Hotel Californian fosters a creative, entrepreneurial, and
energetic work environment. We value passionate people who love to
be challenged and desire the freedom to contribute to the overall
success of the hotel. We strive to create a workplace culture that
values family, work-life balance, and community. We help develop
our teams and provide support for them to grow their careers with
our organization. Our Talent is proud to work here.
Hotel Californian and Majorelle Spa foster a creative,
entrepreneurial, and energetic work environment. We value
passionate people who love to be challenged and desire the freedom
to contribute to the overall success of the hotel. We strive to
create a work place culture that values family, work-life balance,
and community. We help develop our teams and provide support for
them to grow their careers with our organization. Our employees are
proud to work here.
The Spa Guest Receptionist is responsible for scheduling spa
appointments, greeting and escorting the guests to treatment areas,
all while providing information concerning Spa services,
treatments, and products. The Spa Receptionist also provides
support in communicating spa incentives, guest requests and
programs to all departments related to the transaction.
Maintain office supply and paper orders as it fits into monthly
Assist in promoting spa/salon/wellness services.
Responsible for cash handling/keyholder including balance and drop
receipts with Accounting.
Notify Engineering of maintenance and repair needs through in-house
Follow ALL company procedures and policies; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protecting company
Learn and adhere to Spa Standards based on a 5-star Forbes
Develop and maintain positive working relationships with other
colleagues and management.
Ensure proper screening, handling and follow through of telephone
calls for Spa Director
Handle distribution of mail, correspondence, faxes, etc. Handle
filing and proper retention of correspondence and reference
material for Director.
Assist in preparation and typing all the Director's correspondence
as required including but not limited to: memorandums, meeting
minutes, phone lists and creation of forms as needed.
Interface with other spa staff to create personalized treatment
programming for individual guests
Act as liaison between spa and housekeeping and engineering.
Establish a tracking system to maintain work statuses and ensure
completion of work requested.
Practice safe work habits and follows all safety procedures.
Assists in helping with cleanliness throughout the spa.
Listen and extend assistance to employees and management.
Perform all responsibilities using experienced judgment and
Perform any other duties as assigned by management.
SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge,
skill, and/or ability required
Ability to maintain a pleasant disposition and function efficiently
in high stress/pressure work environment.
Professional, flexible and positive attitude.
Experience with hospitality and customer service.
Must be detail oriented and have excellent communication skills
Previous experience in a luxury spa, hospitality or retail
experience highly preferred.
Previous customer service and cash handling experience required
Industry related certifications or education a plus
Excellent multitasking skills to successfully handle several
High school diploma or equivalent
Ability to perform essential job duties with or without reasonable
accommodation and without posing a direct threat to the safety or
health of employee or others. To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed above are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Foley Entertainment Group, LLC. is an equal employment/affirmative
action employer. If you need accommodation for any part of the
employment process because of a disability, please send an e-mail
to ...@vegasgoldenknights.com to let us know the nature of your
request. This employer participates in E-Verify
EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities. The contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information.
Keywords: Hotel Californian, Santa Barbara , Receptionist - Spa, Other , Santa Barbara, California
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