Server - AMA Sushi
Company: Rosewood Miramar Beach
Location: Santa Barbara
Posted on: November 23, 2022
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Job Description:
Job Description
Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration,
wonderment, curiosity, or the simple joy of discovering something
new every day. If you share the same sentiment, then this
opportunity is for you.
Rosewood Miramar Beach is looking for a Server to join our AMA
SushiTeam!
Overview
The Server is responsible for the overall guest dining experience
within the restaurant outlet, including but not limited to taking
food and beverage orders and retrieving and serving
alcoholic/non-alcoholic beverages and food orders to guest tables
according to hotel specifications, courteously and efficiently.
Prepare specific food items, table side. Collect payments. Assist
in the maintenance of the restaurant area and equipment.
Essential Duties and Responsibilities
-Maintain complete knowledge of and comply with all departmental
policies, service procedures, and standards.
-Ensure that standards are maintained at a superior level
daily.
-Maintain complete knowledge of table/seat/station numbers, room
capacity, hours of operation, proper table set-up, and the
restaurant's dress code.
-Maintain complete knowledge of all liquor brands, beers, and
non-alcoholic selections, as correct glassware and garnishes in the
restaurant.
-Maintain knowledge of the characteristics and description of every
wine/champagne/sake by the glass and major wines/sakes on the wine
list.
-Maintain complete knowledge of all menu items, prices, preparation
method/time, significant ingredients, and quality standards of
taste, appearance, texture, serving temperature, portion size,
garnish, and method of presentation.
-Maintain complete knowledge of dietary restrictions and allergens
through a comprehensive understanding of menus and confiV.I.P.sly
providing alternative suggestions in collaboration with the
management and culinary teams.
-Maintain complete knowledge of and strictly abide by state liquor
regulations, pP.O.S.larly those prohibiting service to minors,
intoxicated persons, and drunk driving.
-Maintain complete knowledge of VIPs as determined by Hotel &
Residents.
-Maintain complete knowledge of correct maintenance and use of
equipment. Use equipment only as intended.
-Maintain complete knowledge of P.O.S. and manual systems.
-Complete opening side duties as assigned:
-Check the quality and amount of all restaurant stock and supplies
using a checklist.
-Fold napkins.
-Requisition of all necessary supplies and transport from storeroom
to restaurant.
-Set tables according to service standards
-Set up all condiments and beverages (non-alcoholic) according to
service standards.
-Ensure a sufficient supply of all silverware, glassware, and
chinaware for service.
-Prepare some cold food items.
-Check the assigned station and service areas; rectify any
deficiencies.
-Set up a side station with supplies and equipment.
-Set up and check all equipment needed for table-side service
(including burner, carving trolley)
-Follow up on special arrangements to ensure compliance with
such.
-Take guests' food and beverage orders, utilizing suggestive
selling techniques.
-Record the order of guests following departmental service
procedures.
-Input orders into the system and ensure the kitchen verifies the
transmission of food orders.
-Communicate additional meal requirements and special requests to
the kitchen before confirming with the guest.
-Check storage areas for proper supplies, organization, and
cleanliness.
-Legibly document orders when the system is down and distribute
food orders to the kitchen.
-By departmental standards, retrieve all alcoholic beverage items
from the bar and serve them to guests.
-Open and serve wine/champagne/sake bottles by departmental
standards.
-Serve all food courses and non-alcoholic beverage items to the
guest by departmental standards.
-Anticipate guests' needs, respond promptly, and acknowledge all
guests, however busy and at whatever time of day.
-Maintain positive guest relations at all times.
-Be familiar with all hotel services/features and local
attractions/activities to respond to guest inquiries
accurately.
-Handle guest complaints following the six-step procedure and
ensuring guest satisfaction.
-Monitor and maintain cleanliness, sanitation, and organization of
assigned station and service areas.
-Guide the activities of the assigned Server Assistant to ensure
optimum service to guests.
-Present guest checks and process payments through the Cashier.
-Adhere to payment, cash handling, and credit
policies/procedures.
-Collect and report tips at the end of the assigned shift.
-Complete closing side duties:
-Properly store all reusable goods.
-Break down all goods as specified in departmental standards.
-Clean all equipment as assigned in the side duties.
-Restock items for the next service.
-Marry and stock all condiments.
-Carry out daily/weekly cleaning duties as required
-Exhibit a friendly, helpful, and courteous manner when dealing
with guests and fellow employees.
-All other duties as required.
About Rosewood Miramar Beach
Rosewood Miramar Beach features 161 ultra-luxury guestrooms across
16 acres, including a glamorous Presidential Residence, a Bridal
Suite, and multi-bedroom family bungalows nestled among rolling
lawns and mature landscaping. Guests are treated to estate-style
service, entirely personalized to complement their every need.
Amenities include an oceanside bar and restaurant with an outdoor
terrace, a signature restaurant, two swimming pools, a Sense-- spa,
a state-of-the-art fitness center, a beach club, and a screening
room. In addition, the resort offers 12,000 square feet of indoor
and outdoor event space, including a 6,000-square-foot
ballroom.
Competitive Benefits
-Medical
-Dental
-Vision
-Disability & Life insurance
-401K
-Complimentary Room Nights
Connect with us
-LinkedIn:
https://www.linkedin.com/company/rosewood-hotels-&-resorts
-Facebook: https://www.facebook.com/RosewoodMiramar
-Instagram: https://www.instagram.com/rosewoodmiramar
Keywords: Rosewood Miramar Beach, Santa Barbara , Server - AMA Sushi, Other , Santa Barbara, California
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