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Supervisor - Food & Beverage - Goat Tree

Company: Hotel Californian
Location: Santa Barbara
Posted on: November 23, 2022

Job Description:

Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life balance, and community. We help develop our teams and provide support for them to grow their careers with our organization. Our Talent is proud to work here.

JOB SUMMARY: The Food & Beverage Supervisor is responsible for supervising the service and delivery of menu items in the cafe ensuring a high level of quality and consistency. Ensures adherence to federal, state and local regulations concerning health safety or other compliance requirements. JOB RESPONSIBILITIES:

  • Train and schedule employees to ensure proper coverage.
  • Monitor performance and recommend corrective action. Alert management of potentially serious issues.
  • Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
  • Oversee cash handling and check/credit policies and procedures.
  • Assists in all cash handling functions including POS system, registers and daily reports.
  • Overseeing events, large parties, private dining and IRD.
  • Completing table side visits ensuring complete guest satisfaction
  • Opening/Closing restaurant sending daily shift report to Management
  • Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.
  • Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
  • Ensure side work duties are complete and tables are set before, during and after operating hours.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.
  • Perform other duties as assigned. SKILLS AND EDUCATION REQUIREMENTS:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
    • High school diploma or equivalent. Some college or supervisory experience preferred.
    • One year food service experience in a full-service restaurant or similar setting.
    • Communication skills are utilized a significant amount of time when interacting with customers and employees
    • Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.
    • Mathematical skills, including basic math, cash handling, are utilized frequently.
    • Problem solving, reasoning, motivating, organizational and training abilities are used often.
    • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
    • Preferably bartender and wine service experience
    • May be required to work nights, weekends, and/or holidays. QUALIFICATION:
      Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

      Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ...@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Keywords: Hotel Californian, Santa Barbara , Supervisor - Food & Beverage - Goat Tree, Other , Santa Barbara, California

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