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Benefits Specialist

Company: AppFolio
Location: Santa Barbara
Posted on: September 15, 2022

Job Description:

Hi, We're AppFolio.

We're innovators, changemakers, and collaborators. We're more than just a software company - we're a cloud-based powerhouse that creates products to make our customers' lives easier. We're revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

What You'll Do

Enable a culture of performance excellence supported by a competitive and compelling benefits package while providing personable, world-class support to all clients.

Open Enrollment

* Play a key role in the planning and execution of Open Enrollment for all benefit programs in order to support employees' enrollment in benefits
* Participate in relevant discussions to ensure benefit investment areas are informed by employee listening, our culture, company goals and industry practices
* Partner with Manager, Benefits to evaluate vendor partnerships to ensure an upleveled employee benefits experience


* Manage coordination of wellbeing initiatives and/or AppFolio Learns sessions to enable learning and promotion of our benefits
* Partner with Workplace Services, L&D and Communications to coordinate a unified wellbeing calendar of events
* Provide relevant information to assist L&D with the distribution of post-session surveys to determine effectiveness of sessions
* Collaborate with HR Communications & Programs Manager to market and increase visibility around wellbeing offerings

Leaves of Absence

* Assume ownership of the leave of absence programs offered to AppFolians
* Conduct 1:1 employee leave of absence sessions
* Partner with Payroll to process paid leave benefits
* Understand and stay up to date with laws, regulations, and policies related to leaves of absence.

Subject Matter Expert on Benefits Systems

* Serve as an integral and hands-on partner during all stages of HCM transition
* Leverage current process documentation and expertise to inform decisions on future-state HCM and benefits systems
* Execute new business process in HCM in order to maintain/up-level essential benefits and leaves of absence processes, maximize efficiency across the Benefits team, and provide valuable support across the organization
* Partner with Payroll, HRBPs, and other stakeholders to ensure a smooth transition of current processes to future-state processes

Benefits Administration

* Ensure legal/governmental compliance of all AppFolio Benefit Plans
* Variable hour employee ACA measurements
* Review Employee Handbook and legal documents and determine if any additional language is necessary
* Coordinate benefits administrative and investment review quarterly meetings
* Act as point of contact for employees, HR team, and plan participants for benefits questions and guidance. Escalates complex situations to appropriate partner.
* Administer all Company-sponsored retirement and health & welfare plans including life, health, dental, and disability insurances, retirement plans, and leaves of absence.
* Ensure records are accurate, current and compliant.

What We're Looking For

* Communication skills: Able to effectively communicate what we are doing and why we are doing it.
* Discretion & Confidentiality: Ability to exercise discretion, judgment, tact and poise in handling highly sensitive and confidential information.
* Autonomous: Demonstrated ability to work independently and manage a wide variety of projects simultaneously under tight deadlines.
* Analytical Skills: Ability to collect and analyze information, problem-solve, and make recommendations or decisions.
* Excel & Presentations Wizardry: Advanced Excel user and proficiency in using the G-Suite and MS suite of products, such as Google Docs and Presentations.
* Project management: Organizational skills with a demonstrated ability to navigate in a fast-paced & performance-oriented environment,
* Compliance: Advanced understanding of Rewards regulations, market trends, and program design, as well as legislation that may affect policies/practices, including ACA, ERISA, COBRA and other applicable Department of Labor (DOL) and/or tax laws.


* Minimum of 3 years experience working in corporate benefits administration and communication. Tech industry/ SaaS industry experience preferred.
* Experience with annual benefits cycles, providing guidance on the design, development and administration of programs, communications, tools / systems to support them and measuring their effectiveness.
* Experience working within a center of excellence (COE) environment, including delivering products and support to HR Business Partners and Talent Acquisition.
* Advanced understanding of Rewards regulations, market trends, and program design, as well as legislation that may affect policies/practices, including ACA, ERISA, COBRA and other applicable Department of Labor (DOL) and/or tax laws. Experience with SOX is a plus.
* Must be proficient in Human Resource Information Systems. Experience with Workday is a plus. Working knowledge of Payroll and/or Finance systems desired.
* Bachelor's degree required. Certified Employee Benefits Specialist (CEBS) designation preferred.

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management.

To find out more about what AppFolio has to offer, check out

Keywords: AppFolio, Santa Barbara , Benefits Specialist, Other , Santa Barbara, California

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