Server Assistant - AMA Sushi
Company: Rosewood Miramar Beach
Location: Santa Barbara
Posted on: August 6, 2022
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Job Description:
Job Description
Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration,
wonderment, curiosity, or the simple joy of discovering something
new every day. If you share the same sentiment, then this
opportunity is for you.
Rosewood Miramar Beach is looking for a Full-Time and Part-Time
Server Assistant forAMA SushiTeam!
Overview
The Server Assistant is responsible for the overall guest dining
experience within the restaurant outlet, including but not limited
to retrieving and serving alcoholic/non-alcoholic beverages and
food orders to guest tables according to hotel specifications,
courteously and efficiently, and preparing specific food items,
table side and collecting payments and assisting in the maintenance
of the restaurant area and equipment.
Essential Duties and Responsibilities
-Maintain complete knowledge of and comply with all departmental
policies, service procedures, and standards.
-Ensure that standards are maintained at a superior level
daily.
-Maintain complete knowledge of table/seat/station numbers, room
capacity, hours of operation, proper table set-up, and the
restaurant's dress code.
-Maintain complete knowledge of all liquor brands, beers, and
non-alcoholic selections, correct glassware, and garnishes in the
restaurant.
-Maintain knowledge of the particular characteristics and
description of every wine/champagne/sake by the glass and major
wines/sakes on the wine list.
-Maintain complete knowledge of all menu items, prices, preparation
method/time, significant ingredients, and quality standards of
taste, appearance, texture, serving temperature, portion size,
garnish, and method of presentation.
-Maintain complete knowledge of dietary restrictions and allergens
through a comprehensive understanding of menus and confidently
provide alternative suggestions in collaboration with the
management and culinary teams.
-Maintain complete knowledge of and strictly abide by state liquor
regulations, particularly those prohibiting service to minors,
intoxicated persons, and drunk driving.
-Maintain complete knowledge of VIPs as determined by Hotel &
Residents.
-Maintain complete knowledge of correct maintenance and use of
equipment. Use equipment only as intended.
-Maintain complete knowledge of P.O.S. and manual systems.
-Complete opening side duties as assigned:
-Check the quality and amount of all restaurant stock and supplies
using a checklist.
-Fold napkins.
-Requisition all necessary supplies and transport from storeroom to
restaurant.
-Set tables according to service standards
-Set up all condiments and beverages (non-alcoholic) according to
service standards.
-Ensure a sufficient supply of all silverware, glassware,
chinaware, and linen for service.
-Check cleanliness and condition of assigned station and service
areas; rectify any deficiencies.
-Setup side station with supplies and equipment.
-Follow up on special arrangements to ensure compliance with
such.
-Communicate any meal requirements and special requests to the
servers and kitchen.
-Prepare all Table Side dishes and drinks
-Check storage areas for proper supplies, organization, and
cleanliness.
-Collaborate with culinary teams to ensure the pass, Omakase bar
top, and all back-of-house areas are always immaculate.
-Retrieve all alcoholic beverage items from the bar and serve them
to guests by departmental standards.
-Open and serve wine/champagne bottles by departmental
standards.
-Serve all food courses and non-alcoholic beverage items to the
guest by departmental standards.
-Anticipate guests' needs, respond promptly and acknowledge all
guests, however busy and at whatever time of day.
-Maintain positive guest relations at all times.
-Be familiar with all hotel services/features and local
attractions/activities to respond to guest inquiries
accurately.
-Handle guest complaints following the six-step procedure and
ensuring guest satisfaction.
-Maintains the overall cleanliness of the dining room, checking
chairs, couches, and underneath tables.
-Adhere to payment, cash handling, and credit
policies/procedures.
-Collect and report tips at the end of the assigned shift.
-Communicates the needs of guests to the kitchen and management.
Informs management of guest feedback and comments.
-Operates as a team member, helping others and requesting help.
Performs other restaurant duties as requested by management.
-Complete closing side duties:
-Properly store all reusable goods.
-Breakdown all goods as specified in departmental standards.
-Clean all equipment as assigned in the side duties.
-Restock items for the next service.
-Stock all condiments.
-Carry out daily/weekly cleaning duties as required.
-Exhibit a friendly, helpful, and courteous manner when dealing
with guests and fellow employees.
-All other duties as required.
About Rosewood Miramar Beach
Rosewood Miramar Beach features 161 ultra-luxury guestrooms across
16 acres, including a glamorous Presidential Residence, a Bridal
Suite, and multi-bedroom family bungalows nestled among rolling
lawns and mature landscaping. Guests are treated to estate-style
service, entirely personalized to complement their every need.
Amenities include an oceanside bar and restaurant with an outdoor
terrace, a signature restaurant, two swimming pools, a Sense-- spa,
a state-of-the-art fitness center, a beach club, and a screening
room. In addition, the resort offers 12,000 square feet of indoor
and outdoor event space, including a 6,000-square-foot
ballroom.
Competitive Benefits
-Medical
-Dental
-Vision
-Disability & Life I nsurance
-401K
-Complimentary Room Nights
Connect with us
-LinkedIn:
https://www.linkedin.com/company/rosewood-hotels-&-resorts
-Facebook: https://www.facebook.com/RosewoodMiramar
-Instagram: https://www.instagram.com/rosewoodmiramar
Keywords: Rosewood Miramar Beach, Santa Barbara , Server Assistant - AMA Sushi, Other , Santa Barbara, California
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