Intake Coordinator

Company: Child Abuse Listening Mediation, Inc.
Location: Santa Barbara
Posted on: June 20, 2022

Job Description:

Description:
The Intake Coordinator provides intake services for CALM clinical programs. Essential Duties and Responsibilities: Searches client electronic health record for existing records in order to avoid duplicate records and for referencing prior services.Conducts callbacks and pre-admission in a timely manner for all clients and groups participants.Provides community referrals for those not eligible for services.Manages and prioritizes callback list and follows-up on pending requests.Attends Intake meetings and works collaboratively with Intake Team and Quality Assurance Team.Will monitor expected caseloads and collaborate with staff in order to make case assignments.Meets with Intake Supervisor and Program Manager as needed in order to facilitate case assignments.Receives and adds additional program information to case records, as needed.Makes suspected child abuse reports, as needed, and follows other legal and agency policies pertaining to consent to treatment (e.g. obtaining proper custody orders when necessary).Assists with client walk-ins or crisis calls as needed.Completes other administrative duties, as assigned.

Requirements:
Education, Certification and/or Experience:MFT Associate, ASW, or Psychological Assistant required. Experience working with complex issues surrounding children and families preferred. Bilingual (Spanish/English) is preferred.Previous experience working in the nonprofit sector highly desirable.Other Skills and Abilities:Excellent customer service skills, strong oral and written communication skills.Able to interact with a variety of staff and visitors in an effective, courteous, and professional manner.Positive attitude.Able to work independently, and be a strong team player.Utilize effective time management skills and complete tasks in a timely manner.Gathers and analyses information skillfully; develops alternative solutions, works well in group problem solving situations, and will request help when needed.Extremely organized and detail-oriented.Strong computer knowledge, using PC, Microsoft Word and Excel, and Outlook and Knowledge of CALM's electronic health record.Compensation and Benefits:Salary is DOE. Benefits include sick leave and a 403(b) 3% matching program. TO APPLY: Qualified, interested candidates are asked to submit a resume and cover letter. PI180211016

Keywords: Child Abuse Listening Mediation, Inc., Santa Barbara , Intake Coordinator, Other , Santa Barbara, California