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Patient Care Coordinator

Company: University Foot and Ankle Institute
Location: Santa Barbara
Posted on: June 20, 2022

Job Description:

Named the BEST foot and ankle doctors in Los Angeles, University Foot and Ankle Institute is well known as one of the most technologically advanced foot and ankle practices. Based in Santa Monica, we have 6 convenient locations throughout Los Angeles County. University Foot and Ankle Institute is seeking a Patient Care Coordinator to be the face of our practice. This person will be the first-person patients see when they come in for their appointment. An ideal candidate will greet all patients on the phone and in person in a professional and friendly manner.Duties and ResponsibilitiesComplete initial intake and follow-up calls with patients to identify and resolve patient concerns Promptly and accurately report and refer patient's concerns, symptoms, reactions, changes to licensed clinic personnel Schedules and edits and maintains patient physician appointments using the scheduling system Effectively responds to inquiries from patients, their relatives and/or referring physicians Acts as a patient advocate, coordinator and liaison for the practice in dealing with the community Administer and coordinate referrals and service authorization process Maintain HIPAA

Knowledge of clinical staffing, office organization operations and functions use of computer word processing and database applications Excellent communication skills by telephone, in person, and in writing Ability to multitask and maintain records and information Ability to establish and maintain cooperative and effective working relationships Ability to maintain confidentiality of patient Information Education and ExperienceMinimum of high school diploma or equivalent 1+ year of customer service experience 1+ year of experience working in a healthcare setting 1+ year of experience working with EMRs, preferably Athena Benefits of Working with University Foot and Ankle InstituteMedical, Dental, and Vision Plans HSA with Employer Contribution FSA Generous PTO Program 401k with a 3% Match Employee Assistance Program Life and AD&D Insurance Short-Term and Long-Term Disability To find out more, visit PI182557430

Keywords: University Foot and Ankle Institute, Santa Barbara , Patient Care Coordinator, Other , Santa Barbara, California

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