Patient Care Coordinator
Company: University Foot and Ankle Institute
Location: Santa Barbara
Posted on: June 20, 2022
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Job Description:
Description:
Named the BEST foot and ankle doctors in Los Angeles, University
Foot and Ankle Institute is well known as one of the most
technologically advanced foot and ankle practices. Based in Santa
Monica, we have 6 convenient locations throughout Los Angeles
County. University Foot and Ankle Institute is seeking a Patient
Care Coordinator to be the face of our practice. This person will
be the first-person patients see when they come in for their
appointment. An ideal candidate will greet all patients on the
phone and in person in a professional and friendly manner.Duties
and ResponsibilitiesComplete initial intake and follow-up calls
with patients to identify and resolve patient concerns Promptly and
accurately report and refer patient's concerns, symptoms,
reactions, changes to licensed clinic personnel Schedules and edits
and maintains patient physician appointments using the scheduling
system Effectively responds to inquiries from patients, their
relatives and/or referring physicians Acts as a patient advocate,
coordinator and liaison for the practice in dealing with the
community Administer and coordinate referrals and service
authorization process Maintain HIPAA
Requirements:
Knowledge of clinical staffing, office organization operations and
functions use of computer word processing and database applications
Excellent communication skills by telephone, in person, and in
writing Ability to multitask and maintain records and information
Ability to establish and maintain cooperative and effective working
relationships Ability to maintain confidentiality of patient
Information Education and ExperienceMinimum of high school diploma
or equivalent 1+ year of customer service experience 1+ year of
experience working in a healthcare setting 1+ year of experience
working with EMRs, preferably Athena Benefits of Working with
University Foot and Ankle InstituteMedical, Dental, and Vision
Plans HSA with Employer Contribution FSA Generous PTO Program 401k
with a 3% Match Employee Assistance Program Life and AD&D
Insurance Short-Term and Long-Term Disability To find out more,
visit https://www.footankleinstitute.com/PM22 PI182557430
Keywords: University Foot and Ankle Institute, Santa Barbara , Patient Care Coordinator, Other , Santa Barbara, California
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