Patient Service Coordinator

Company: Sansum Clinic
Location: Santa Barbara
Posted on: January 10, 2022

Job Description:

About the CompanySansum Clinic is the largest independent nonprofit healthcare organization between the Los Angeles Basin and the San Francisco Bay Area. With more than 150 affiliated physicians and 1,000 employees, Sansum Clinic provides the full spectrum of healthcare services, from primary care to more than 30 specialties. Sansum Clinic serves more than 150,000 patients (600,000 visits) annually at our 25+ patient care facilities between Carpinteria and Santa Maria.Job DescriptionGENERAL STATEMENT OF DUTIES: The Patient Services Representative is often the first point of contact for patients and family members, serving as the reception for clinic departments and helping to ensure a positive experience during a patient's visit. This position guides patients through administrative aspects of the visit, including registration, insurance, payment, and appointment scheduling while displaying the highest level of customer service.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the responsibilities assigned.) Embodies WE CARE behaviors in all aspect of day-to-day work, including interactions with patients, family members, and co-workers. Greets patients in a polite, prompt, and helpful manner. Provide any necessary instructions/directions. Provides exemplary customer service to patients and staff. Completes necessary paperwork and assures accuracy of it. Uses Sansum Clinic Practice Management System to update patient information necessary for billing. Provides patient with necessary forms needing completion, obtains signatures as necessary.RequirementsEDUCATION, EXPERIENCE AND LICENSURE: High School diploma or equivalent. One (1) year customer and clerical support experience. Medical office experience preferred as well as knowledge of medical terminology.

Keywords: Sansum Clinic, Santa Barbara , Patient Service Coordinator, Other , Santa Barbara, California