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Client Service Specialist / Scheduling Coordinator

Company: NurseCore
Location: Santa Barbara
Posted on: November 12, 2021

Job Description:

Overview Client Service Specialist / Scheduling CoordinatorNurseCore is a national leader in home care, and our AWESome company culture shines through in everything we do. We have been exceeding customers--- expectations for over 45 years, and we are looking for a Client Service Specialist / Scheduling Coordinator in Santa Barbara to continue this tradition of excellence. If you thrive in a fast-paced, dynamic environment that stresses our AWESome customer service, then this position is for you. We offer competitive compensation and a full benefits package. Client Service Specialists / Scheduling Coordinators can see the real impact of their work daily while progressing towards their own professional goals. --Apply now to start your journey on this rewarding career path. Responsibilities As a Client Service Specialist / Scheduling Coordinator you will provide support for a variety of recruitment / staffing activities. This includes making service calls to referral sources and prospects, processing applications and assigning personnel to clients. You will also be responsible for assisting with miscellaneous duties to ensure the efficient operation of the office.Additional responsibilities:

  • Receives and coordinates home care referrals
  • Assigns qualified personnel competent to work the case
  • Ensures orders are timely and filing is current
  • Supports branch recruitment efforts to include interviewing, hiring and orienting field staff
  • Makes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needs
  • Tracks physician orders, case conferences, re-certifications, in-service and supervisory visits
  • Orders and monitors medical and office supplies under direction of supervising nurse and Branch Director
  • Ensures compliance with licensure and credentialing requirements
  • Files and maintains integrity of employee personnel files and client charts
  • Completes data entry as assigned
  • Counsels field employees involving violation of non-clinical matters
  • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
  • Exemplifies AWESome company standards
  • All other duties as assigned Qualifications Take a look at the requirements below, to see what you---ll need to take advantage of this exciting opportunity!--
    • Bachelor---s degree strongly preferred
    • Two--or more years of college required
    • At least one year of training or experience in a service related industry
    • At least one year of experience in home health care, with commercial insurance and private pay experience preferred
    • Experience should emphasize problem solving skills in a patient care settingNurseCore is committed to protecting the health and well-being of our employees, patients, and clients. --We have protocols in place to limit the spread of COVID-19 and other communicable diseases.-- NurseCore offers a virtual application and orientation process, and we provide all staff with PPE and other protective equipment to maintain a safe work environment.#CB1#IND123

Keywords: NurseCore, Santa Barbara , Client Service Specialist / Scheduling Coordinator, Other , Santa Barbara, California

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