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Assistant F&B Manager @ The Revere Room

Company: Rosewood Hotels & Resorts
Location: Santa Barbara
Posted on: June 13, 2021

Job Description:

Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach is looking for an Assistant F&B Manager to join The Revere Room Team!

Overview

This position requires someone who is highly motivated and possesses excellent communication and interpersonal skills. Responsible for the supervision of all aspects of the Food and Beverage outlet functions, in accordance with hotel standard operating procedures. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff. Is personally responsible for the proper training and scheduling of the service staff in their field of responsibility.

Essential Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Maintain complete knowledge of menu items including:
  • All liquor brands, beers, and non-alcoholic selections available in outlets
  • The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
  • Designated glassware and garnishes for drinks.

  • Maintenance and inputting menus for the Micros P.O.S.
  • Daily occupancy, arrivals/departures, V.I.P.'s.
  • Scheduled in-house group activities, locations, and times.
  • Requisition linens required for business and assign staff to transport to outlets.
  • Meet with the Head Chef to review daily specials and unavailable items. Ensure that staff is aware of such.
  • Supports the Chef in the creation of new items for the outlets based on guest feedback and sales records.
  • Review sales for the previous day; resolve discrepancies with Accounting. Track revenue against budget.
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
  • Ensure that staff report to work as scheduled. Document and report to F&B Manager any late or absent employees.
  • Coordinate required breaks for staff.
  • Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department's standards and delegate these tasks.
  • Conduct pre-shift meetings with staff and review all information pertinent to the day's business.
  • Inspect grooming and attire of staff; rectify any deficiencies.
  • Inspect table set-ups; check for cleanliness, neatness, and agreement to departmental standards; rectify deficiencies with respective personnel.
  • Ensure that a specified number of menus and wine lists are available and in good condition for each meal period.
  • Anticipate heavy business times and organize procedures to handle extended waiting lines.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. Promote positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
  • Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.
  • Complete all paperwork and closing duties in accordance with departmental standards.
  • Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
  • To be team-oriented and to be able to cope with high volumes of business and adjust accordingly.
  • Ensure that the reputation and image of the Food & Beverage operation be retained and improved at all times
  • Maintains an excellent reputation in the eyes of the public, the owners, the guests, and the staff. Searches for new business, follow up leads, receives and entertains potential customers, and exercises good PR with repeat customers
  • Flexible working hours, including evenings and weekends.
  • All other duties as required.

Requirements

  • Maintain a professional and courteous manner whilst at work.
  • Be known for being honest, reliable, confidential, and trustworthy.
  • Ensure guest and employee privacy and security by respecting confidential information
  • Carry out any reasonable requests made by Management and other members of the management team in a timely manner.
  • Be proactive, ask questions, and be responsible for the action or lack of action.
  • Attend and complete the resort's organized training sessions and programs as and when required.
  • Attend and participate in the hotel and departmental meetings and briefings.

About The Revere Room Restaurant

The Revere Room offers all-day dining in a refined yet laid-back setting. In keeping with The Revere Room's philosophy, the restaurant serves simply prepared plates crafted from fresh and locally sourced ingredients from growers and food purveyors in Ventura and Santa Barbara Counties. The Revere Room draws inspiration from its Montecito surroundings to deliver a rustic and relaxed beach vibe that simultaneously embodies the elegance of the luxury resort. The Revere Room is open daily for breakfast, lunch, dinner, and brunch on Saturday and Sunday.

About Rosewood Miramar Beach

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

Competitive Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance and AD&D
  • Short Term and Long-Term Disability
  • Complimentary Room Nights

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Job Requirements

Experience

Minimum three years experience as a Manager/ Supervisor with luxury food and beverage operation.

Education

High school diploma. Diploma/Degree in Hospitality/Culinary Management preferred with a proven record in delivering operating results in high volume restaurant operations in four/five-star hotels.

General Skills

Professional, positive image, with strong leadership skills; must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; proven ability to develop and train staff; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.

Technical Skills

Full Knowledge of various food and beverage products and service styles; ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding; ability to compute basic mathematical calculations; excellent salesmanship skills; familia

Keywords: Rosewood Hotels & Resorts, Santa Barbara , Assistant F&B Manager @ The Revere Room, Other , Santa Barbara, California

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