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Front Office Specialist

Company: LifeStance Health
Location: Santa Barbara
Posted on: June 6, 2021

Job Description:

Job Description ROLE OVERVIEW We are seeking a reliable and motivated Front Office Specialist. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering phones, answering questions regarding patient insurance coverage and benefits and more. Candidates must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette. RESPONSIBILITIES Greeting and checking-in/out patients in a courteous manner; including going over explanation of benefits, collection of co- payments/deductibles/co -ins, balances etc. Answering high volume of phone calls Scheduling and Rescheduling Appointments Answering emails and patient messages Office upkeep and making sure common space is clean and clutter free Managing electronic patient forms Interact with patients and professionals to facilitate care On mastery of the above skills, assist in, and ultimately own other administrative tasks REQUIREMENTS Clear and compassionate customer service skills Proficient in Microsoft and web-based applications Strong written and verbal communication skills Excellent problem solving abilities Driven for excellence, motivated self-starter Ability to multitask in a fast paced environment Exceptional attention to detail Strong organizational skills Ability to use independent judgment in performing all duties of the position High degree of trustworthiness with the ability to handle confidential and sometimes highly sensitive matters in the appropriate manner Bachelor's Degree preferred Previous experience with EMR/EHR or HIPAA is a plus Spanish speaking is a plus This is a full time position: Monday through Thursday, 11:00am to 7:30pm, and Friday from 10:30am to 7pm. $15 - $17 Please include a cover letter with your resume. We look forward to hearing from you!

Keywords: LifeStance Health, Santa Barbara , Front Office Specialist, Other , Santa Barbara, California

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