Public Safety Dispatcher - Lateral
Company: City of Santa Barbara, CA
Location: Santa Barbara
Posted on: June 1, 2021
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Job Description:
THE POSITION $65,207 - $71,891 Annually (Additional $220 to $310 / month for EMD* Certification) The Hiring Bonus has been discontinued until further notice,
effective April 1, 2020 CAREER PATH: Public Safety Dispatcher III, Supervisor INCENTIVES: Under supervision, journey level incumbents answer and process
all incoming emergency and non-emergency requests for police, fire
and medical assistance. Evaluate the information and create a CAD
system incident, or provide information to the caller or transfer
the call to the proper emergency provider. Operate a Computer Aided
Dispatch (CAD) system, video display terminals, and associated
equipment. Monitor and maintain status of assigned public safety
personnel and equipment; initiate fire equipment move-ups to ensure
adequate citywide fire protection. Determine nature, priority and
disposition of calls. Inquire, interpret, verify receive and
disseminate information from law enforcement computer networks
relating to wanted persons, stolen property, vehicle registration.
Analyze situations accurately and take effective action to help
assure officer safety. Provide basic first aid and pre-arrival
instructions during medical emergencies following the established
Emergency Medical Dispatch* (EMD) protocols. May be assigned as a
trainer for dispatch employees. Perform other duties as
assigned. The Combined Communications Center is a 24-hour facility located
at the Police Department. Incumbents must be available to work
weekends, holidays, call back, standby, and rotating shifts. The
current shifts are: Day Shift 6:00 a.m. to 4:30 p.m.; Evening Shift
4:00 p.m. to 2:30 a.m.; and Night Shift 7:30 p.m. to 6:00 a.m.
Shifts are rotated every 6 months. For applicants who would like to participate in the Police
Department Dispatcher observation tour call the Communication
Center Shift Supervisor at (805) 882-8900. EMPLOYMENT STANDARDS Ability to: Follow oral and written instructions; learn police
and fire radio operations and procedures, local streets, police
beats, fire districts, the classifications of crimes and
recognition of common police and fire codes in order to obtain
information from the public, initiate a response, and accurately
record information; remember instructions and information; clearly
and tactfully communicate factual information to citizens; question
callers while simultaneously typing information into a computer
terminal. Establish and maintain cooperative working relations with
those contacted in the course of work. Skill in:Operating a computer terminal; listening and speaking
clearly and responding quickly and accurately to emergency and
routine requests for assistance. Desirable Qualifications:One year experience/training as an
emergency communications operator, dispatcher or similar position
requiring knowledge of emergency medical or public safety
operations; coursework in criminal justice or communications;
completion of POST 120 hour Basic Dispatcher Course, Medical
Priority EMD Certification, and CPR/First-Aid Certification; prior
computer-aided dispatch (CAD) experience, and Spanish-speaking
skills. SELECTION PROCESS THE SELECTION PROCESS MAY CONSIST OF: Candidates must successfully complete each phase of the
selection process in order to be scheduled for subsequent
phases. ADDITIONAL INFORMATION CITY APPLICATION ACCEPTED ON A CONTINUOUS BASIS.
Keywords: City of Santa Barbara, CA, Santa Barbara , Public Safety Dispatcher - Lateral, Other , Santa Barbara, California
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