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Barista @ The Revere Room

Company: Rosewood Hotels & Resorts
Location: Santa Barbara
Posted on: May 3, 2021

Job Description:

Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach is looking for a Full-Time Barista to join The Revere Room Team!

Overview

The Barista is responsible for the overall guest dining experience within the restaurant outlet to include but not limited to serving all products with friendly, individualized attention towards each guest. The Barista is responsible for educating customers about our premium coffees and teas and fulfills any other duties the General Manager, Assistant Manager assigns, all the while providing outstanding service to the guests along the way, and acting as an advocate for the restaurant in developing relationships with the guests.

Essential Duties and Responsibilities

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
  • Both creating, serving, and educating guests about the premium coffees and tea provided
  • Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
  • Maintain complete knowledge of VIPs as determined by Hotel & Residents.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Maintain complete knowledge of P.O.S. and manual systems.
  • Complete opening side duties as assigned:
  • Check the quality and amount of all restaurant stock and supplies using a checklist.
  • Fold napkins.
  • Requisition all necessary supplies and transport from storeroom to restaurant.
  • Ensure a sufficient supply of all silverware, glassware, and chinaware for service.
  • Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.
  • Set upside station with supplies and equipment.
  • Set up and check all equipment needed for tableside service (including burner, carving trolley)

  • Follow up on special arrangements to ensure compliance with such.
  • Communicate any meal requirements and special requests to the servers and kitchen.
  • Check storage areas for proper supplies, organization, and cleanliness.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  • Adhere to payment, cash handling, and credit policies/procedures.
  • Complete closing side duties:
  • Properly store all reusable goods.
  • Breakdown all goods as specified in departmental standards.
  • Clean all equipment as assigned in the side duties.
  • Restock items for the next service.
  • Marry and stock all condiments.

  • Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
  • All other duties as required

About Rosewood Miramar Beach

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

Competitive Benefits

  • Medical
  • Dental
  • Vision
  • Disability & Life insurance,
  • 401K
  • Complimentary Room Nights

Connect with us

Job Requirements

General Skills

Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.

Technical Skills

  • Knowledge Ability to perform job functions with attention to detail, speed, and accuracy; ability to prioritize, organize, and follow-through; ability to be a clear thinker, remain calm, and resolve problems using good judgment; ability to work well under the pressure of meeting production schedules and timelines for guests' hot food orders;
  • Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy, and sometimes close conditions;
  • Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met
  • Ability to differentiate dates; ability to operate, clean, and maintain all equipment required in job functions;
  • Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team.

Language

Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements

  • Must be able to exert physical effort in transporting up to 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain

Keywords: Rosewood Hotels & Resorts, Santa Barbara , Barista @ The Revere Room, Other , Santa Barbara, California

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