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Customer Service Representative

Company: Smile Brands
Location: Santa Barbara
Posted on: May 3, 2021

Job Description:

Company Overview:

Job Description:

Smile Brands Inc. is looking for a Customer Service Representative to join our team in Irvine, CA. to support our dental offices and patients with financing.

  • Professionally handle inbound/outbound calls from internal and external customers.
  • Ability to multi-task and switch gears while maintaining organization and providing excellent customer service.
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Understand customer's account and business rules to provide accurate information to our customers.
  • Data entry, administrative and processing experience recommended.
  • Assist with projects as needed.

Required Qualifications:

  • Ability to work with multiple systems.
  • Requires highly developed communication skills to effectively work with internal and external customers.
  • Ability to work as a team member, creating and maintaining effective working relationships.
  • Ability to understand and apply guidelines, policies and procedures.
  • Accuracy, problem solving and attention to detail a must.
  • High School Diploma/ GED required, AA or higher strongly preferred.
  • No Dental knowledge necessary

DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase equipment on behalf of the company.

Keywords: Smile Brands, Santa Barbara , Customer Service Representative, Other , Santa Barbara, California

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