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Beverage Supervisor

Company: Chumash Casino
Location: Santa Ynez
Posted on: May 3, 2021

Job Description:

JOB DESCRIPTION:

The Beverage Supervisor assists in the management of the resort's day-to-day beverage operations to include all floor service bars, outlet bars, and floor beverage stations. Ensures compliance with all resort, departmental, and regulatory rules, policies, and procedures. Monitors and supervises all beverage areas and Team Members during shift.

JOB REQUIREMENTS:

Primary Duties, Responsibilities and Tasks:

* Ensures all liquor laws are adhered to and enforced by staff at all times. * Responsible for all administrative duties and day-to-day operations in the absence of Beverage Manager. * Works with beverage management in producing a work schedule for all beverage staff to include Beverage Supervisors to ensure maximum productivity. * Meets weekly with beverage management to develop weekly and monthly forecasts of revenues and costs. * Performs daily walk throughs of all beverage service bars and floor outlets and makes notations of any deficiencies. * Works with other departments to ensure proper execution of liquor service policies. * Monitors beverage activities throughout the casino to ensure compliance with all liquor laws. * Supervises staff and assists with disciplinary actions and other HR-related actions. * Ensures beverage staff is in compliance with grooming and uniform policies.

Required Qualifications:

* High School Diploma or GED Certification. * Two years of experience in the Food & Beverage industry. * Previous supervisory experience is preferred. * Knowledge of applicable regulations, rules, procedures, and administration relating to beverage operations. * Excellent guest service skills; ability to upsell. * Excellent interpersonal skills with demonstrated patience and tact. * Ability to effectively lead and work within a team. * Excellent verbal and written communication skills * English language proficiency, including reading, writing, and conversation skills. * Must be able to read manuals, event orders, preparation lists, memos, and other written communications; able to write instructions, performance evaluations, etc.; able to lead Team Member meetings, provide summaries to management, and converse effectively with guests. * Ability to perform basic mathematical functions, such as add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Proficient in computers, including Microsoft Office programs, e-mail, internet, and point-of-sale systems (Infogenesis experience is preferred). * Ability to maintain confidentiality of sensitive information. * Ability to establish and maintain effective working relationships with Team Members and guests * Able to work at a rapid pace while maintaining attention to detail; ability to multi-task and manage time. Able to maintain composure at times of high volume. * Willingness to work flexible schedules and hours, including evenings, weekends, special events and holidays. * Must follow safety guidelines and grooming standards. * Must maintain uniforms, using proper washing and ironing techniques, if applicable. * Must obtain food handler card within 30 days of employment. * Must be certified or be able to obtain certification in an approved alcoholic awareness program within 90 days of employment. * Must be 21 years of age or older. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.

About Us:

Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more.

As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Consistent with federal law, Native American hiring preference applies.

Keywords: Chumash Casino, Santa Barbara , Beverage Supervisor, Other , Santa Ynez, California

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