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MEMBER ENGAGEMENT SPECIALIST

Company: CHANNEL ISLANDS YOUNG MENS CHRISTIA
Location: Santa Ynez
Posted on: May 3, 2021

Job Description:

Job DetailsJob LocationStuart C. Gildred Family YMCA - Santa Ynez, CAPosition TypePart TimeSalary Range$14.00 - $16.00 HourlyJob ShiftDayDescriptionWhat do Member Engagement Specialists do?Deliver excellent service to all members, guests, and program participants. He or she will respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the lobby area.Be a role model the YMCA values of caring, honesty, respect and responsibility and work to develop personal and meaningful relationships with members.Provides excellent service to members, guests, and program participants in the Y and on the phone Conduct interviews and/or tours while being responsive to the needs of the prospective members; sells memberships and programs Actively build relationships and connections with and among members Admit members to the facility, receive payments, keep an accurate account of all money received, answer telephones and route calls, and assist in the opening and closing of the facility What we look for in a Member Engagement Specialist:High School graduate/GED or equivalentExcellent interpersonal and problem solving skillsAbility to relate effectively to diverse groups of people Previous Customer services, sales or related experienceCPR/First Aid certification must be obtained within 30 days of hire (add branch specific trainings if any)EMPLOYEE BENEFITS FOR PART-TIME EMPLOYEES:RETIREMENT: All employees are eligible to participate in the tax-deferred savings plan by opening a 403(b) Smart Account.SICK TIME: Part-time employees earn 1 hour of sick leave for every 30 hours worked, after 90 day intro period.DISCOUNTS: All staff are offered discounts on Aquatics programs, Sports programs, Youth & Adult Fitness programs, Afterschool and School's Out Childcare, Summer Day Camp and Date Night & Misc. Youth Programs. PERSONAL AND PROFESSIONAL DEVELOPMENT: Some positions are eligible for additional trainings and certifications, according to CEO/Executive Director discretion.BONUS PERK: Part-time staff members and full-time 30-hour staff members receive a free individual membership!Position Specific DetailsWhat do Member Engagement Specialists do?Deliver excellent service to all members, guests, and program participants. He or she will respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the lobby area.Be a role model the YMCA values of caring, honesty, respect and responsibility and work to develop personal and meaningful relationships with members.Provides excellent service to members, guests, and program participants in the Y and on the phoneConduct interviews and/or tours while being responsive to the needs of the prospective members; sells memberships and programs Actively build relationships and connections with and among membersAdmit members to the facility, receive payments, keep an accurate account of all money received, answer telephones and route calls, and assist in the opening and closing of the facilityWhat we look for in a Member Engagement Specialist:High School graduate/GED or equivalentExcellent interpersonal and problem solving skillsAbility to relate effectively to diverse groups of peoplePrevious Customer services, sales or related experienceCPR/First Aid certification must be obtained within 30 days of hire (add branch specific trainings if any)EMPLOYEE BENEFITS FOR PART-TIME EMPLOYEES:RETIREMENT: All employees are eligible to participate in the tax-deferred savings plan by opening a 403(b) Smart Account.SICK TIME: Part-time employees earn 1 hour of sick leave for every 30 hours worked, after 90 day intro period.DISCOUNTS: All staff are offered discounts on Aquatics programs, Sports programs, Youth & Adult Fitness programs, Afterschool and School's Out Childcare, Summer Day Camp and Date Night & Misc. Youth Programs. PERSONAL AND PROFESSIONAL DEVELOPMENT: Some positions are eligible for additional trainings and certifications, according to CEO/Executive Director discretion.BONUS PERK: Part-time staff members and full-time 30-hour staff members receive a free individual membership!

Keywords: CHANNEL ISLANDS YOUNG MENS CHRISTIA, Santa Barbara , MEMBER ENGAGEMENT SPECIALIST, Other , Santa Ynez, California

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