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Customer Service Representative

Company: Ferguson Enterprises, LLC.
Location: Santa Barbara
Posted on: May 3, 2021

Job Description:

Job Description:Customer Service RepresentativeWe realize that our greatest assets are our best-in-class associates, which is why were dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nations infrastructure from the ground up. Join our team today.Ferguson is currently seeking the right individual to fill an immediate need for a Customer Service. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!ResponsibilitiesAssist customers on the showroom floorand strive to increase knowledge of entire product offeringWorkhand-in-handwith Showroom Sales consultants by performing the administrative functions that ensure our customers needs are being metSupport the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processingUpdating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general informationRequirementsA college degree, or working towards a degree is preferred for this position, but comparable industry knowledge and experience would also be consideredPrior customer service experience is requiredExcellent communication, time management and organizational skillsPleasant personality for phone/in-person salesGeneral computer skillsSelf-MotivatorEnthusiasm, courtesy and articulationAbility to learn quicklyService minded, aggressive and congenialBenefitsFerguson is dedicated to providing meaningful benefits programs and products to our associates and their familiesgeared toward benefits, wellness, financial protection and retirement savings. Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $17-billion in annual sales. With more than 27,000 associates at over 1,400 locations, we take pride in providing world-class products and services to our customers.

Keywords: Ferguson Enterprises, LLC., Santa Barbara , Customer Service Representative, Other , Santa Barbara, California

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