Guest Experience Expert - Reservations/ Front Desk
Company: Marriott
Location: Santa barbara
Posted on: May 3, 2021
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Job Description:
JOB SUMMARY Our jobs aren't just about giving guests a smooth check-in and
check-out. Instead, we want to build and experience that is
memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests
through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational
needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience. No matter what position you are in, there are a few things that
are critical to success - creating a safe work place, following
company policies and procedures, maintaining confidentiality,
protecting company assets, upholding quality standards, and
ensuring your uniform, personal appearance, and communications are
professional. Guest Experience Experts will be on their feet and
moving around (stand, sit, or walk for an extended time) and taking
a hands-on approach to work (move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance). Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Experience Experts - to
get it right for our guests and our business each and every
time.
Job Number 21021169
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Bacara Santa Barbara, 8301
Hollister Avenue, Santa Barbara, California, United States VIEW ON MAP
Brand The Ritz-Carlton
Schedule Part-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At more than 80 award-winning properties worldwide, The
Ritz-Carlton Ladies and Gentlemen create experiences so exceptional
that long after a guest stays with us, the experience stays with
them. As the premier worldwide provider of luxury experiences, we
set the standard for rare and special luxury service the world
over. We invite you to explore The Ritz-Carlton.
Keywords: Marriott, Santa Barbara , Guest Experience Expert - Reservations/ Front Desk, Other , Santa barbara, California
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