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Head of Service

Company: HOPE REFUGE INC
Location: Santa Barbara
Posted on: March 15, 2020

Job Description:

We are new state licensed facility looking for a highly competent and positive individual to oversee and implement the overall mental health treatment program. We are looking for positive role models with healthy boundaries and outgoing personality to work with youth who have been experienced drug/alcohol addiction, sexual and physical abuse and/or related traumas.The Head of Service works as the primary clinical supervisor, primarily responsible for all clinical functions to ensure that treatment continuity is maintained for clients and families. The Head of Service is primarily responsible for assessing youth mental health needs, supervising the activities of the clinical staff, case managers, and student interns that provide individual, group and family therapy. Oversees all specialty mental health programming at the STRTP.
The Head of Service reports to the Program Director. The role will start with less expectations as the County will be carrying the mental health component until Hope Refuge has a mental health contract in place (a year from licensing). The supervisory and medi-cal billing oversight will grow.
Essential Functions-- Ensure that the Specialty Mental Health Services at the STRTP are being provided in compliance with all protocols and applicable laws and regulations.-- Ensure that all required documentation, including Medi-Cal billing information, is completed and submitted on time.-- Ensure that all STRTP residents receive appropriate mental health treatment services.-- Monitors students with a mental health diagnosis and who may or may not be receiving psychotropic medications.-- Ensure that all residents placed in STRTP fall within the specified criteria.-- Review all residents' progress notes no less than every seven calendar days-- Ensure that sound clinical practices and procedures are followed.-- Supervises the intake assessment process and ensures that intake assessments reports are developed within regulatory timeframes-- Ensure that each resident's Needs & Services Plan is reviewed and/or updated within the specified time-frames.-- Adhere to established agency and accreditation regulations and standards-- Attend Child Family Team Meetings with other site leadership-- Monitor and review staff progress notes including Medi-Cal documentation through the designated system to ensure audit-level quality-- Provide and support training on clinical topics as needed-- Contribute to data collection and quality improvement efforts for the STRTP-- Provision of direct services as determined by Clinical Director-- Provide leadership representation for Hope Refuge in relationships with community partners-- Performs proper safe physical management techniques when situations require and completes reporting procedures and documentation.-- Provides conflict de-escalation and mediation involving youth, as needed.-- Maintains thorough and accurate records, files, correspondence and statistics; completes necessary documentation-- Attends meetings and participates with Hope Refuge staff, social workers, clinical staff and parents/guardians on methods to effectively work with the youth in the program.-- Understands basic principles of Title 22 Standards of STRTP-- Interacts in a positive manner with the youth's family members.-- Treats others with respect and confronts negative behavior-- Encourages and supports the youth's academic, vocation, athletic and treatment participation. 25. Ensures compliance with standards and security safeguards such as room checks; suicide watch protocols, Prison Rape Elimination Act Policies and Procedures, removal of dangerous items and youth count responsibilities-- Acts as a positive role model: guiding youth and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management.-- Personally responsible to maintain appropriate professional boundaries with youth and staff; responds to youth and staff in a professional and courteous manner; observes and adheres to confidentiality standards.-- Follows all policies and procedures regarding attendance, including punctuality and notification.-- Maintains and promotes the cooperative, harmonious, teamwork environment we strives to promote within the workplace; maintains and promotes an atmosphere of dignity and respect in line with the philosophy and policies of Hope Refuge-- Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Hope Refuge policies and procedures.-- Assists with the correction of deficiencies and quality improvement efforts.-- Attends and participates in all required meetings.-- Responsible for evaluations, commendations, reprimands and dismissals regarding supervised staff if applicable-- Completes minimum 40 hours annual training in following areas : trauma informed approaches, suicide prevention, preventing and managing assaultive and self-injurious behaviors, culture competence, communication skills, confidentiality, client rights and civil rights, monitoring and documenting psychotropic medications and side effects and other agency required training. Notifies supervisor if annual training hours are deficient.-- Ensures the safety, health and welfare of staff and students at all times.-- Other duties as assigned, verbally or in written form Minimum Qualifications-- Must maintain professional licensure (LMFT, LCSW, LPCC, Psychiatrist, Licensed Psychologist)-- Experience working with people in crisis-- Obtain the appropriate number of CEUs each year to maintain licensure and training hours-- Must be at least 21 years of age.-- Must meet all state licensing requirements as required by specific site.-- If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible driver. Must possess a current State Driver's License and have an acceptable driving record for the past three (3) years.-- Ability to pass a criminal background clearance check, drug screen, physical and TB test.-- Ability to utilize resources available to complete assigned projects.-- Ability to prepare written reports and correspondence.-- Able to work in excess of 40 hours per week with the possibility of a varied schedule.-- Must be able to maintain a high level of confidentiality.-- Must have excellent organization and time management skills.-- Ability to build and maintain positive internal and external relationships.-- Ability to provide exemplary customer service to all employees and outside constituents.-- Ability to function independently and as a member of a team in a multi-task environment.-- Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.-- Proficient in the use of computers and associated software.

Keywords: HOPE REFUGE INC, Santa Barbara , Head of Service, Other , Santa Barbara, California

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