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Field Team Lead - Gas Operations

Company: SoCalGas
Location: Santa Barbara
Posted on: January 15, 2020

Job Description:

Job Title:

Field Team Lead - Gas Operations

Full Time/ Part Time:


Job Description:

Primary Purpose:

Provides overall leadership and management of field operations for one or more districts within the Gas Operations organization. Supervises and administers technical field operations, oversees and manages district budget, distribution pipeline maintenance, repair and installation. Is responsible for system integrity to ensure compliance with Company policies and procedures as well as Federal, State, and Local regulations.


  • Directs Field Operations at the district level, to ensure compliance with functional guidelines, policy and procedures, G.O.112-E, CFR-49, and Cal Osha safety order requirements. Supports achieving the most cost-effective District operations and maintenance of gas facilities.

  • Conducts field rides, audits and job observations to ensure quality and performance expectations are met.

  • Supervises Gas Operations employees to ensure work is performed safely and is following Company policy, procedure and governmental regulations.

  • Responsible for developing, implementing and maintaining effective safety programs focusing on employee, customer and pipeline safety. Is responsible for meeting or exceeding all Key Performance Measures including; customer satisfaction, cost savings, service and safety.

  • Actively promotes and oversees the Company's Marketing plans and goals for the core residential, commercial and industrial market segments.

  • Actively supports and works with major programs including; AMI, DIMP, DRIP, and PSEP. Acts as District point of contact for customers (residential and commercial), public officials, first responders, pipeline and other contractors.

  • Develops and maintains strong customer relations in order to resolve issues and problems, many involving dissatisfied customers, CPUC complaints or other matters of a delicate nature.
  • Provides backup for Area Manager. Provides work direction to lower level supervision and performance input to Area Manager.

  • Deals effectively with employee labor relations problems, i.e., investigatory interviews and disciplinary actions.

  • Responds to and provides work direction during emergency incidents involving critical gas handling operations.

  • Responsible for leading emergency response efforts including the development and implementation of emergency response strategies and coordinating resources to effectively resolve all types of emergency incidents, including natural disasters.

  • Responsible for assisting in the development and monitoring of the district budget. Provides interpretive counsel and information used in the managerial decision-making process.

  • Generally, works with Area Manager to make recommendations as to the final course of action to be taken.


    • Four-year college degree in business administration, engineering, project management or related field or equivalent field operations work experience and applicable field/technical training is desired.
    • Minimum three (3) years extensive knowledge of Distribution work methods and tools; Knowledge of Technical Services and/or Transmission operations is desired.
    • Extensive knowledge of field safety policies and practices including emergency incident response, emergency communications, message center reporting and leak investigation.
    • Knowledge of regulatory and compliance requirements for Gas Distribution operations.
    • Must have a thorough understanding of the Collective Bargaining Agreement (CBA), labor practices, the ability to engage represented employees, deal effectively with performance problems and thrive in a union environment.
    • Must be able to analyze complex data, manage complex projects and have knowledge of Gas Distribution operations.
    • Must possess strong listening, verbal and written communication skills.
    • Requires very strong interpersonal skills, self-confidence, and demonstrated leadership ability to effectively work with employees at all levels as well as to lead and inspire a diverse workforce through a dynamic work environment.
    • Must display versatility, quick problem solving, handle multiple demands, and ability to work effectively with a variety of individual personalities.
    • Must have knowledge of company budgeting practices including financial systems such as SAP and Business Warehouse as well as knowledge of PACER, Click and MS Office.
    • Major emergencies may require extended days and critical decisions affecting gas supply, pressure, customer and employee safety, compliance with California Public Utilities Commission, Department of Transportation or Office of Pipeline Safety.
    • Frequently requires working extended hours.
    • Major emergencies may require extended days. Environment is both inside and outside.
    • Required valid California Driver's License and DOT testing.
    • On some assignments, extensive driving may be required to visit multiple work locations. Has on-call responsibilities

      This position can be filled at a different level based on the final scope of job responsibilities and job requirements

      Posting End Date:

      Jan 17, 2020

Keywords: SoCalGas, Santa Barbara , Field Team Lead - Gas Operations, Other , Santa Barbara, California

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