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IT Manager

Company: Belmond
Location: Santa Barbara
Posted on: August 12, 2019

Job Description:

Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest.We are seeking a versatile IT manager to be responsible for the preventative maintenance of all IT related equipment; effectively identifying problems as they occur and taking the appropriate steps to solve them. The position requires budget/projects planning and management. The perfect candidate will be supporting the property's users and guests, systems and networks.RequirementsQualified candidates must have a minimum of 5 years of experience in a related position; hold a Bachelor Degree in Computer Science or similar field of study is a plus; be able to perform job functions with attention to detail, speed and accuracy; be a clear thinker and resolve any problems using good judgment. In addition, candidates must be able to follow directions thoroughly, understand guest service needs, work cohesively with employees and management as part of a team, and work with minimal to no supervision. The ideal candidate should be able to travel on demand (if requested) and to work with the rest of the Belmond USA team remotely and on-site. Hospitality experience is preferred.Job requirements include the following Hands-on Telecom experience (patch panels, phone systems, cables and wiring, PBX, etc). Excellent knowledge of Microsoft Server 2008/2012 Server Products and Active Directory Excellent knowledge of TCP/IP, DNS, DHCP, FTP, SMTP, IMAP and other Internet protocols. Excellent knowledge of Hyper-V, SAN and NAS Excellent knowledge of network hardware (routers, switches, hubs, wireless access points, etc.) and design of wired/wireless networks. Thorough understanding of PC hardware and peripherals; Ability to diagnose and fix a wide range of computer hardware and software problems. Remote and on-site technical support experience.Optional but beneficial knowledge includes Opera PMS; Micros P.O.S.; Cisco Switches, routers and firewalls; PBX, Terminal servers; Cloudberry backup software; Server/application monitoring system, Patch management software, PCI compliance. Experience in IT audit would be beneficial; fully understanding of the converged networks; knowledge of HP and CISCO switches.BenefitsBelmond El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.

Keywords: Belmond, Santa Barbara , IT Manager, IT / Software / Systems , Santa Barbara, California

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