SantaBarbaraRecruiter Since 2001
the smart solution for Santa Barbara jobs

Help Desk Supervisor / Tier 3 Support

Company: Strategic IT Staffing
Location: Santa Barbara
Posted on: March 15, 2020

Job Description:

Help Desk Supervisor Tier 3 Support Contract-to-hire position Santa Barbara, CA Competitive hourly rate and benefits Your role As our Help Desk Supervisor Tier 3 level support, you will provide desktop administration services, support to escalated issues, and advanced troubleshooting methods when first and second tier support services need support. You will also act as the teamrsquos supervisor. This included mentoring with IT knowledge, troubleshooting skills, customer service skills and best practices, and measuring metrics and operational standards for improvement. You will be the main point of contact for our support services team and lead heavily in both hands-on and mentoringsupport approaches. What we are looking for -At least 5 yearsrsquo experience in Help Desk support -2 or more yearsrsquo experience (formally or informally) supervising help desk support staff -Experience with metrics management and reporting for technical support performance -Advanced level of skill in desktop environment troubleshooting such as Windows OS, office hardware, software and basic networking configurations -Ability to perform Active Directory configurations (password resets, enabledisable accounts, etc.) -Ability to closely follow rules and regulations created by the department -Valid Driverrsquos license and reliable transportation (local travel on occasion may be required) -Experience with ServiceNow is highly desired

Keywords: Strategic IT Staffing, Santa Barbara , Help Desk Supervisor / Tier 3 Support, IT / Software / Systems , Santa Barbara, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Lead Game Developer
Description: Minimum Required Skills Unity, Unity3d, C If you are a Lead Game Developer with experience, please read on Located in El Segundo, CA, we're a leading mobile game development studio, looking to add a (more...)
Company: CyberCoders
Location: El Segundo
Posted on: 04/3/2020

Mobile Developer
Description: Description Mobile iOS Android Swift API Mobile Developer My client, a Sherman Oaks technology based company is looking for a Mobile Developer to join the engineering team. The Mobile Developer should (more...)
Company: Robert Half
Location: Sherman Oaks
Posted on: 04/3/2020

Senior Software Engineer, Test
Description: As a Sr. Software Engineer in Test, you will play a crucial role in the success of our company by contributing to, as well as driving, high-quality releases and value-delivery to our customers. In this (more...)
Company: Blackline
Location: Los Angeles
Posted on: 04/3/2020


Machine Learning/Python Developer
Description: Position Machine LearningPython Developer Python, R and Bash programming Basic understanding
Company: Charter Global, Inc.
Location: Los Angeles
Posted on: 04/3/2020

ETL Developer Sr Applications Developer
Description: RESPONSIBILITIES Kforce has a client in search of a ETL Developer Sr Applications Developer in Los Angeles, CA. REQUIREMENTS Bachelor Science in Computer Science, Information Systems, Computer Engineering, (more...)
Company: Kforce Technology Staffing
Location: Los Angeles
Posted on: 04/3/2020

Technical Specialist
Description: US-Technical Specialist United States Apple RetailSummary br Posted: Mar 12, 2020 Role Number: Do you love how it feels to help others After customers purchase our products, you're the one who helps (more...)
Company: Apple
Location: Los Angeles
Posted on: 04/3/2020

Senior Software Engineer - Python/Django
Description: If revolutionizing healthcare excites you, join our growing team and help us achieve our mission to build better software for doctors and patients and improve healthcare for all. drchrono was founded (more...)
Company: drchrono
Location: Los Angeles
Posted on: 04/3/2020

Director, Event Technology
Description: The Director, Event Technology II DET II is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location s .-- This position (more...)
Company: PSAV
Location: Los Angeles
Posted on: 04/3/2020

Network Administrator!
Description: Description FOR IMMEDIATE CONSIDERATION email Valerie Nielsen at Valerie.Nielsenrht.com with your resume The Position Network Administrator Location Woodland Hills, CA Please note this is a direct hire (more...)
Company: Robert Half
Location: Woodland Hills
Posted on: 04/3/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels--, located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : In-Home Usage Tester Product (more...)
Company: American Consumer Panels
Location: Culver City
Posted on: 04/3/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Barbara RSS job feeds