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Payroll & Personnel Systems Service Manager

Company: University of California - Santa Barbara
Location: Santa Barbara
Posted on: April 15, 2019

Job Description:

Job Number
20190115

Number of Hires
Single Hire

Job Open Date
02-28-2019

Job Close Date
Open Until Filled

Primary Consideration Date for Open Until Filled
03-14-2019

Additional Deadline Information


Title Code
0522

Payroll Title Name
Technical Project Mgt Profl 4

Working Title Name
Payroll & Personnel Systems Service Manager

Department Profile (Specific Information about department/program):


Department Code-Name
IPLA-Enterprise IT Project Management Office

End Date/Contingencies for Grant Funding


FOC (Federal Occupation Code) Sub-Code
BD-Fiscal, Management and Staff Services

FOC (Federal Occupation Code)
B-Professionals

Advertised Range Min (full time equivalent)

A little help* Go to Salary Scales 75,150

Advertised Range Max (full time equivalent)
111,900

Advertised Range Rate Type
Yearly

Other Advertised Salary Range Comments
$75,150-$111,900, Salary is commensurate with qualifications and experience.

Percentage of full-time
100.00

Days
Monday - Friday

Hours
8:00am - 5:00pm

Appointment Type

A little help with Contracts* Go to Employment Agreements Career

Limited Appointment End Date

A little help* Go to General Information on Limited Appointments

Is this a NEW CAREER position*
Yes

Summary of Job Duties
(Note: This summary will be used for keyword search) Payroll & Personnel Systems Service Manager
This Job Description reflects a dual classification recruitment at the Technical Project Management Specialist (TPMS) 3 or 4 level. The ultimate decision to fill the position at either the TPMS 3 or TPMS 4 level will be based on the combination of expertise, experience, and skills in Payroll & Personnel Systems subject matter, Project Management leadership, analytical and critical thinking, communication, and strategic planning.

Responsible for the design, implementation, and management of support services for campus payroll and personnel systems, including but not limited to UCPath (PeopleSoft HCM) and Electronic Timekeeping (Kronos). Involves managing smaller scale technical projects and enhancements related to payroll and personnel functions.

Minimum Requirements
TPMS 3, Payroll & Personnel Systems Service Coordinator
Bachelor's degree in related area and / or equivalent experience / training.
Theoretical and practical knowledge of IT Service Management and IT processes and practices.
Experience with IT service management processes and ITSM systems to track incidents, changes, and other aspects of service management.
Experience successfully managing IT projects from initiation through delivery, including oversight of system integration, project and campus communications, interface with vendors, and managing risk.
Knowledge of Agile/Scrum and DevOps IT processes and practices.
Knowledge of professional concepts that includes project lifecycle management, and software development lifecycle.
Requires ability to assess campus and customer needs for information technology products and design services to meet those needs.
Knowledge of business analysis function and related tools, including report query tools, process flows and diagrams, and financial analyses and forecasts.
Strong customer service orientation.
Proven ability to work in teams and successfully lead teams.
Demonstrated ability to determine relevance and prioritize tasks.
Strong political acumen and ability to influence and galvanize staff and others toward a common goal or vision.
Proven ability to work with both technical and non-technical personnel at various levels in the organization.
Demonstrated excellent written and oral communication skills.
Ability to communicate effectively in writing, including writing project documentation, specifications, policies and procedures, and presentations to communicate status or case for action.

TPMS 4, Payroll & Personnel Systems Service Manager:
In addition to the Minimum Knowledge, Skills, and Abilities described above, the TPMS 4 level requires:
Significant, progressive experience in the field of Project Management that demonstrates leadership, advanced knowledge of project management concepts, best practices, risk implications, and compliance requirements of Federal and State laws/regulations across the full scope of HR/Payroll functions.
Ability to translate the long-term vision for the organization into work plans that align priorities with broader goals, measure outcomes, and use feedback to change as needed.

Desirable Requirements
Working knowledge of UCPath.
PMP Certification
Certified Scrum Master
ITIL V3 Certification

Special Conditions of Employment

A little help* Go to Driver's License Requirements or Background Check Guidelines Satisfactory criminal history background check

Other Special Conditions of Employment
Must be legally authorized to work in the United States without the need for employer sponsorship currently or in the future.

Other Recruitment Notes
This position has the ability to work remotely or at the University of California, Riverside campus.

Optional Applicant Documents
Other Document (1)
Other Document (2)
Other Document (3)

Required Applicant Documents
Resume
Cover Letter

JOB DESCRIPTION

FLSA Exemption Status

A little help* Go to Exempt vs. Non-Exempt Employees Exempt

CBU (Collective Bargaining Unit)
99 - Non-Represented (PPSM)

ERC (Employee Relations Code)
E

Grade Type
MSP

Grade Type
Information Technology

Grade Type
Technical Project Management

Grade Type
Advanced

Grade Type
P4

Grade
25

End Date for Other Appointment Type (e.g., Contract or 18-month Career)


Provision Number


Type of Supervision Received

A little help* Go to Degree of Supervision Direction

Knowledge, Skills and Abilities
TPMS 3, Payroll & Personnel Systems Service Coordinator

* Bachelor's degree in related area and / or equivalent experience / training.

* Theoretical and practical knowledge of IT Service Management and IT processes and practices.

* Experience with IT service management processes and ITSM systems to track incidents, changes, and other aspects of service management.

* Experience successfully managing IT projects from initiation through delivery, including oversight of system integration, project and campus communications, interface with vendors, and managing risk.

* Knowledge of Agile/Scrum and DevOps IT processes and practices.

* Knowledge of professional concepts that includes project lifecycle management, and software development lifecycle.

* Requires ability to assess campus and customer needs for information technology products and design services to meet those needs.

* Knowledge of business analysis function and related tools, including report query tools, process flows and diagrams, and financial analyses and forecasts.

* Strong customer service orientation.

* Proven ability to work in teams and successfully lead teams.

* Demonstrated ability to determine relevance and prioritize tasks.

The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: University of California - Santa Barbara, Santa Barbara , Payroll & Personnel Systems Service Manager, Human Resources , Santa Barbara, California

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