Key Account Manager, Retail & Biz Dev
Company: Sonos Inc
Location: Santa Barbara
Posted on: August 17, 2019
Department: Retail, Sales and Commercial
Location: Boston, Santa Barbara
Sonos is looking for a Key Account Manager (KAM) to support our top
Regional Retailers. This group of partners includes Audio Video
Speciality, Corporate Channel and Lifestyle retail segments. As a
KAM, you will be responsible for establishing and developing
relationships at all levels within your account base. Internally,
you will work closely with cross-functional support functions
(Marketing, Operations, Regional Trainers, Finance, etc) to ensure
we provide a high level of support for each one of our strategic
partners to achieve our corporate growth goals.
The core purpose of this role is to drive sustained sales growth
with established partners while also identifying new business
opportunities within the Retail channel. At Sonos, we are always
looking for the best way to reach our audience.
More than a candidate that checks every box, we re looking for
people who are excited to work, learn, and grow at Sonos no matter
their background or how they identify. If that s you, we hope you
ll apply for this role.
You want to be part of a team.
You come with new ideas and a unique point of view. You look
forward to collaborating with a diverse team of individuals. You
assume everyone s best intentions, welcome a healthy debate, and
embrace differing opinions. You eagerly seek and give help.
Transparency tops your list of values, and you proactively
contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity.
You re ambitious and comfortable making mistakes because you learn
from them and bounce back quickly. You would rather create the
future than wait for it. You prioritize long-term value over
You love to listen.
You approach every interaction with curiosity and a desire to
understand. You want to make a positive impact in the world. You re
passionate about culture and know the power that music, film,
podcasts, games, and stories have to bring people together.
What You ll Do
* Build and develop meaningful relationships at all levels of our
retail partners to support key programs and exceed corporate growth
* Seek and maintain a pipeline of new business opportunities within
the various retail channels with the primary goal of reaching new
Sonos customers to grow our baseline business.
* Provide channel insights and contribute to the channel
forecasting process by developing an intimate understanding of your
partner's business. The KAM provides real-time feedback back to
channel leads to help ensure an accurate plan for each quarter.
* Maintain a clear list of Risks and Opportunities as it relates to
your respective business.
* Work with your Regional Trainer counterpart to ensure a high
level of education and support for each account. This team will
co-create the best training strategy for the respective retail
* Collaborate with Channel Marketing to invest market development
funds with our retail partners to drive growth, market share and
support key programs such as promotional periods, key drive times
and new product introductions.
* Ability to present and speak publicly in front of large groups
(both internal and external) to clearly articulate business trends
or program updates.
* Allocate your time efficiently to ensure you are impacting the
dealers and supporting opportunities with the highest potential to
affect our business.
Skills You ll Need
* Bachelor s degree.
* Between 5-10 years of customer-facing Sales or Marketing
* Consumer electronics experience preferred.
* Willingness to travel domestically 25% of the time.
* Highly organized with a keen attention to detail.
* Understanding of core KPIs such as gross margin, break even,
promotional lifts and how these metrics affect our baseline
business and company profitability.
* Experience negotiating program terms and on boarding new
* Deep knowledge of established Audio Video Specialty partners.
* Exceptional communicator- both written & verbal.
* Advanced knowledge of key internal productivity tools such as
Excel, Powerpoint are required. Additional experience with
Salesforce, Confluence, G Suite, Adobe Creative Suite is
* A selfless achiever who is motivated to deliver team results, not
* Strong relationship building skills.
* Data driven, analytical mindset and attitude.
* Self-motivator that thrives in an ever-changing environment.
More About Sonos
Sonos is a sound experience company. We pioneered multiroom
wireless audio, made it sound amazing, and changed the way people
listen, making it effortless for them to enjoy what they want,
where they want, how they want.
Today we continue empowering listeners by developing new
technologies, thoughtfully designing products, expanding our
software platform, and crafting brilliant sound experiences while
participating in a culture that values respect, transparency,
collaboration, and ownership.
Together we re working to positively impact the world and inspire
everyone to listen better because listening brings people together,
builds understanding, drives change, and makes us happier.
Notice to European Job Applicants: Information you submit as a part
of your job application will be used in accordance with Sonos EU
Job Applicant Privacy Notice.
Notice to U.S. Job Applicants: Sonos is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other legally protected
Follow the links to review the EEO is the Law poster and its
supplement. The pay transparency policy is available here. Sonos is
committed to working with and providing reasonable accommodations
to individuals with disabilities. If you need a reasonable
accommodation because of a disability for any part of the
employment process, please send an e-mail to
firstname.lastname@example.org and let us know the nature of your request
and your contact information.
Keywords: Sonos Inc, Santa Barbara , Key Account Manager, Retail & Biz Dev, Hospitality & Tourism , Santa Barbara, California
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