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Customer Services Representative

Company: Stillwater Insurance
Location: Santa Barbara
Posted on: August 16, 2019

Job Description:

Customer Services Representative

Join our hardworking, collaborative team where your contributions will be celebrated and valued.

Why Stillwater? We're a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

Voted a 2019 Best Places To Work by the Jacksonville Business Journal.

Position Overview:

Stillwater Insurance Group has an immediate opening for a Customer Services Representative in their Customer Services Department.

The primary responsibility of this position will be to provide superior customer service to both external and internal customers.

We're looking for candidates who may have:

-- Excellent phone skills professional, courteous, efficient

-- Strong PC knowledge and keyboarding skills

-- Experienced in Microsoft office products

-- Strong attention to detail

-- The patience and understanding to empathize with customers who are calling to report a loss.

-- Must be an active listener.

-- Ability to organize, prioritize, and handle multiple tasks

-- Spanish/Bi-lingual skills, a plus

Property and Casualty License, preferred.

Position Duties/Tasks:

This position is responsible for, but not limited to the following:

1. Answering phones in a busy Call Center.

2. Entering claim conversations into the Claims Tracking System.

3. Will work 9:00 a.m. to 6:00 p.m. (PST)

Stillwater offers:


  • Business casual work environment - wear your jeans to work.

  • Medical, dental, vision and life insurance benefits to keep you and your family protected.

  • 401(k) Plan to help you plan for your retirement.

  • Gym/Fitness Center on-site to support your commitment to staying healthy.

  • Generous Paid Time Off (PTO) program to help you maintain your work/life balance.

    Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

    Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen.

    Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.

Keywords: Stillwater Insurance, Santa Barbara , Customer Services Representative, Hospitality & Tourism , Santa Barbara, California

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