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Banquet Captain

Company: Hyatt Santa Barbara
Location: Santa Barbara
Posted on: January 14, 2019

Job Description:

Location: US-CA-Santa Barbara# of Openings: 1Category: Food and BeveragePosition Type: On-CallFLSA Status: Non-ExemptAbout Us

Hyatt Centric Santa Barbara is your gateway to the American Riviera. Just minutes from Santa Barbara's downtown, the hotel is located on Cabrillo Boulevard, across from East Beach and the Pacific Ocean. Across the road from East Beach along the Pacific Ocean, this polished hotel with a 1930s Spanish Colonial vibe is 1 mile from Stearns Wharf and 3 miles from the Santa Barbara Museum of Art.

Our employees enjoy two free meals a day, Hotel Discounts throughout the World of Hyatt, various Bonus/Incentive and Recognition Programs, plus - working alongside beautiful, ocean front views. Apply today to join our team!

Overview

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Responsibilities

  • Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
  • Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
  • Make contact with group representatives. Explain how to make contact if needed throughout function.
  • Communicate all BEO changes to catering office and affected departments.
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  • Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
  • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  • Recap all banquet checks at end of each day and turn in to Night Audit.
  • Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

    Qualifications

    • Hotel experience preferred.
    • Superior communication skills to provide information and associated services to hotel management and guests.
    • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
    • Ability to work effectively under time constraints and deadlines.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

      Benefits

      HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

      For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

      HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI106849831

      Keywords: Hyatt Santa Barbara, Santa Barbara , Banquet Captain, Hospitality & Tourism , Santa Barbara, California

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