ASSET PROTECTION SPECIALIST
Company: Home Depot
Location: Goleta
Posted on: March 20, 2023
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Job Description:
The Asset Protection Specialist is primarily responsible for
preventing financial loss caused by theft and fraud and supporting
safety and environmental program compliance in their assigned
store/multiple stores. They utilize tools to minimize loss to the
Company, including but not limited to identifying incidents of
theft and fraud, reviewing CCTV and exception reports, monitoring
the store's physical security, auditing the Electronic Article
Surveillance and driving a "shrink elimination" culture in the
store. Other responsibilities include preparing accurate and
detailed case reports documenting your apprehensions and
recoveries, preserving evidence, interacting with law enforcement,
and testifying in criminal and civil court actions. The Asset
Protection Specialist must report any hazardous or unsafe condition
to the Manager on Duty and carry out job responsibilities in a
manner that minimizes the risk of injury to themselves, other
associates, vendors, customers, and the Company. They must always
demonstrate integrity, respond to asset protection and operational
concerns of all associates, and remain focused on store specific
business objectives while supporting key asset protection and
operational responsibilities.
Major Tasks, Responsibilities & Key Accountabilities:
The APS will utilize tools to minimize Company loss,
responsibilities including but not limited to:
Drive execution of store safety programs and validate compliance
with company standards and policies. Validate environmental
compliance to company standards.
Identify (external and internal) incidents of theft and fraud.
Detains and interviews persons apprehended for shoplifting, in
accordance with local laws and Company policies governing
apprehensions. Minimize risk of injuries during apprehensions.
Review CCTV, audit EAS, exception reports and other available
Company media to identify associates who may be engaging in
dishonest activity on THD property; process individuals who commit
theft and fraud.
Prepare detailed and accurate case / investigation reports in a
timely manner. Preserve relevant evidence, including but not
limited to CCTV in all cases / investigations.
Monitor criminal prosecutions, appear in court when required,
testify and represent the Company in a professional manner.
Monitor the store's physical security. Drive execution of store
safety programs and validate compliance with company standards and
policies. Validate environmental compliance to company
standards.
Teach, coach, and train associates on proper operational processes
as well as store safety compliance standards.
Nature and Scope:
Typically reports to store APM: In stores without APM: Multi - APM
& Store Manager This position has no direct reports.
Typically, will have frequent contact outside the workgroup.
Typically, procedures for analyzing situations and making
conclusions are diverse.
Typically considers several options and past practice when solving
problems.
Typically progress or results of work is regularly checked, and
prior approval is required before changing standard work
procedures.
Environmental Job Requirements:
Typically, in a comfortable environment, but with regular exposure
to factors such as temperature extremes, moving machinery, loud
noise and fumes which cause noticeable discomfort or moderate risk
of accident or illness.
Travel:
Typically requires overnight travel
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass pre-employment test if applicable.
Must be able to work a flexible schedule in a retail
environment.
Education Required: The knowledge, skills and abilities typically
acquired through the completion of a high school diplomas and/or
GED.
Work Experience Required: 1
Minimum Age Override: 0
Physical Requirements:
Most of the time is spent sitting in a comfortable position or
standing/walking and there is frequent opportunity to move about.
On occasions there may be a need to move, lift or handle material
or equipment of moderate weight (8-20lbs).
Additional Qualifications:
Preferred Qualifications:
A formal training program after High School. 1+ year(s) experience
as a retail-related Loss Prevention or equivalent. Competent in the
use of retail CCTV systems. Understanding of external theft
surveillance and apprehension methodologies. Excellent analytical
skills as well as strong verbal and written communication
skills.
Knowledge, Skills, Abilities and Competencies:
Analyze data as it pertains to work related issues.
Ability to work efficiently and manage multiple priorities.
Use of sound judgment.
Act with integrity.
Ability to negotiate and influence others.
Ability to interview and perform investigations.
$23.00 HR
Hourly
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class.
Keywords: Home Depot, Santa Barbara , ASSET PROTECTION SPECIALIST, Hospitality & Tourism , Goleta, California
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