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Seafood - Clerk

Company: Bristol Farms
Location: Goleta
Posted on: March 14, 2023

Job Description:

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Bristol Farms / Lazy Acres Natural Market
Job Description

Job Title: Seafood Counter Clerk

Department: Seafood

Reports To: Seafood Manager and Store Director

FLSA Status: Nonexempt

Because this is a customer service driven position, the Seafood Counter Clerk must also have the willingness, commitment, and motivation to serve customers and Bristol Farms.

Essential Duties and Responsibilities

The Seafood Counter Clerk obtains or prepares food items requested by customers by performing the following duties. (Other duties may be assigned):

  • Responsible to learn procedures and products offered for sale in the Seafood Department.
  • Responsible to learn all codes used in the Seafood Department.
  • Responsible for learning product location (including sales floor,); descriptions and ingredients.
  • Responsible to learn general cooking procedures and usage for all seafood products.
  • Responsible to learn the production of prepared food items. (marinades and stuffers)
  • Satisfies customer requests by obtaining items from behind the Seafood Department counters.
  • Labels and packages customer purchases in such a way as to avoid spills or leakage and to ensure customer satisfaction.
  • Accurately scales all weighable merchandise, including the use of correct tare codes, to determine price.
  • Sets up displays and stocks shelves, coolers, counter, bins, tables, freezers, containers, or trays with new merchandise.
  • Responsible to cull codes and face self serve cases.
  • Responsible to follow the direction of management and experienced O/P's.
  • Responsible for serving customers with excellent service and adhering to the "15 Second Service" policy.
  • Ensures the active practice of "7 Points to Extraordinary Service."
  • Follows the owner/partner handbook at all times, especially on service standards and appearance.
  • At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
    Customer Service Skills (15 Second Service policy)

    All Seafood Counter Clerks are required to acknowledge and/or greet customers within the first 15 seconds of the customer's arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The "Seven Points to Extraordinary Service" are to be fully executed by Seafood Counter Clerks at all times.

    Education and/or Experience

    Less than High School diploma or general education degree (GED); one to three months experience and /or training; or equivalent combination of education and experience.

    Language Skills

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

    Mathematical Skills

    Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.

    Reasoning Ability

    Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Knowledge Of English

    This is a customer service driven position. The candidate must have the ability to speak, read and understand English.

    Physical Demands

    While performing the duties of this job, the clerk is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. He or she occasionally is required to reach with hands and arms and is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

    Work Environment
    While performing the duties of this job, the clerk regularly works near moving mechanical parts. The noise level in the work environment is usually moderate.

    Why You'll Love Working at Bristol Farms:
    • Amazing earning potential, paid weekly!
    • A values-based culture that will engage and empower your growth and development
    • A strong training program that will build your restaurant and guest service skills
    • Opportunity for growth within our family of brands
    • Benefits available - Including medical, dental, vision, and 401K
    • Numerous scholarship opportunities available to full & part time team members
    • 20% discount at all Bristol Farms and Lazy Acres locations
    • $60 credit to Shoes for Crews every 6 months of employment
      #TAL1 Associated topics: bakery manager, director, gerente de cocina, grocery store manager, kitchen manager, manager, operations manager, restaurant leader, restaurant manager, shift leader

Keywords: Bristol Farms, Santa Barbara , Seafood - Clerk, Hospitality & Tourism , Goleta, California

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