Certified Medical Assistant

Company: ERGII, LLC
Location: Los Angeles
Posted on: February 19, 2026

Job Description:

Job Description Job Description Client Care Assistant Summary: The Client Care Assistant works closely with each of the Clients and the outside Medical providers, on an individual basis providing assistance in the areas of, medication observation and medical appointment scheduling, as well as overall client health. The Client Care Assistant ensures that all information obtained during the course of the client's stay is organized and facilitated appropriately. The Client Care Assistant adheres to all state and federal regulations and accreditation agency standards applicable to the individual licensure and narcotic treatment programs. Job Duties: Observation, documentation, audit functions, and record keeping of all observed/inventoried/destroyed/prescribed medications Assessment of clients with undiagnosed or diagnosed conditions, and assisting in ascertaining clinical medication management with the Client Care Director and Medical Director. Observation, documentation, and record keeping of client health status. Works closely with Operations Manager/Medical Director/Therapist/ and Case Managers on client health status and presenting conditions. Manages Client Care data in the HER such as orders, Pick up medications/ other medical supplies/ interact with client's Pharmacy/Pharmacist Set all medical appointments for clients including medical, dental, and psychiatric as needed. Work with Operations on Medication refills Communicate with local hospitals, doctor's offices, urgent cares, etc. Communicate with families when release is valid for updates as needed. Responsible for all medical records requests from outside providers while in our care. Understanding and ability to score COWS and CIWA for withdrawal of symptoms during detox. ? Utilize the 6 Rights when before clients self-administering medication. Ensure that an adequate supply of medications, supplies, and equipment is on hand to meet the needs of the clients. Ensure that narcotic records are accurate for your shift. Narcotic count must be done between all shifts and after each self-administration of said medication. Dispose of drugs and narcotics as required, and in accordance with federal and state guidelines and company established procedures. Make daily rounds of your unit/shift to ensure clients are doing well. Act as a liaison with MD/NP/PA. Be available for staff regarding questions or issues. Completion of all client process duties and/or documentation within timelines: Responds to all social service needs, requests by physicians, legal issues, and family needs. ? Required documentation in chart according to policy timelines. Skills will be measured by management through regular routine quantitative and qualitative chart audits. Chart audits will reflect appropriate content and timeline benchmarks of completion. Updates to family and/or referral sources (as allowed via client consents). Crisis Intervention Observe, evaluate and report on behavior, attitudes, general emotional stability, clients and their family members to help assist in treatment planning/discharge planning by assessing social needs of individual clients including referrals to outside providers after transition to outpatient therapy. Will be provided performance evaluations to measure performance areas. Inability to meet performance expectations will result in specific, short term performance enhancement action plans with a timeline to improve. Below average rating in employee performance will result in progressive disciplinary action up to and including termination of employment. *The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need. Minimum Qualifications: Must possess, as a minimum, a RADT or similar credential. Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant. Must be knowledgeable of medical practices and procedures, as well as laws, regulations, and guidelines that pertain to residential treatment care. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Must be able to communicate/relate information concerning the client's status with family members. Must be able to cope with the mental and emotional stress of the position. Must have treatment experience with strong professional references attesting to high degree of clinical sophistication. Trained to independently diagnose and treat mental health and substance abuse problems ? Current certification in First Aid/CPR Advanced knowledge of HIPAA and CFR 42 Requirements ? Valid California Driver's License

Keywords: ERGII, LLC, Santa Barbara , Certified Medical Assistant, Healthcare , Los Angeles, California