Manager, Case Management
Company: Hollywood Presbyterian
Location: Los Angeles
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Position Summary: To lead the
company to consistently deliver patient centered care that results
in the best patient experience in the nation and number one in the
nation in safety and satisfaction through the utilization of a
collaborative approach to affect a multi-disciplinary tactic to
patient care while promoting quality, cost effective outcomes.
Supervises Case Management, Utilization Review and Discharge
planning activities. Facilitates processes associated with
identifying appropriate alternative placements for patients.
Facilitates the streamlining of the health care delivery process to
focus on the best treatment for the patient, thus minimizing or
eliminating unnecessary steps and promoting the timely provision of
care and utilization of resources. Oversees case management process
as it relates to the patient’s current treatment plan in order to
identify barriers to moving the patient through the continuum of
care. Acts as primary liaison for coordinating internal DRG review,
contracted third party payers, contracts hospice with the
assistance of social work and managed care utilization issues.
Oversee Throughput activities and ensure timely discharge of
patients and/or proper escalation processes. Attend Meetings as
necessary and respond to emails timely Monitor productivity and
quality of performance for staff report Perform annual evaluations
and provide face to face feedback to the team Interact in Polite
and Professional Manner with all Customers Work on Strategy and
Compliance with Vendors and other outside Partners to prevent
conflicts of interest and adequate support for things such as
recoup care, hospice, placement, home health, snf, etc. Work
closely with hospitalist group and physician to ensure the length
of stay and other quality metrics are met and escalate as necessary
Demonstrates knowledge and commitment to the organization
hospital-wide Performance Improvement Program in order to ensure
continuous quality improvement of all processes. Oversees the
programs that provide education and consultation to members of the
Medical Center health care team to ensure attention to bio
psychosocial needs of the patients. Helps lead the company’s effort
to earn and retain JC certification and other relevant government
programs Be present where needed, ready to work and on time for all
work hours, and to recognize when situations require more effort
and effective leadership to satisfy the responsibilities of the
position in a timely manner JOB QUALIFICATIONS Minimum Education
(Indicate minimum education or degree required.) Graduate of an
accredited RN Nursing Program. Preferred Education (Indicate
preferred education or degree required.) Bachelor’s Degree in
Nursing or related field preferred. Minimum Work Experience and
Qualifications (Indicate minimum years of job experience, skills or
abilities required for the job.) Ability to communicate effectively
verbally and in writing. Must be able to work in a union
environment. Case Management experience in Acute Care Hospital 5
years or more required. Preferred Work Experience and
Qualifications (Indicate preferred years of job experience, skills
or abilities required for the job.) Three years progressive
management experience in the field of expertise. Case Management
certification Required Licensure, Certification, Registration or
Designation (List any licensure or certification required and
specify name of agency.) Current California RN license. Current
BCLS card. Current Los Angeles County Fire Card required (within 30
days of employment). Assault Response Competency (ARC) required
(within 30 days of hire) Full-Time, Exempt
Keywords: Hollywood Presbyterian, Santa Barbara , Manager, Case Management, Healthcare , Los Angeles, California
